Customer Service Co Op- Summer 2019
Title: Customer Service Co-Op
Reports to: Customer Service Manager
Are you what ISlide is looking for?
ISlide, Inc. is looking for a creative, dedicated, organized, high-energy professional to join the team. This position will provide the opportunity to gain hands-on business experience working in a driven and fun environment to provide custom premium footwear. If you’re ready to challenge yourself by stepping out of your comfort zone by helping us make a statement in the footwear industry, continue reading.
Purpose: To gain valuable, hands-on experience in the sales force. Co-op candidates will be be participating in the following tasks relating to sales.
Duties & Responsibilities
- Act as the main contact between consumer and ISlide employees
- Manage our live chat consumer inquiry portal
- Collect and process all order payments
- Bill all Team, Wholesale, and Dropship orders
- Assist customers with any problems that hinder their experience
- Help out with general needs of the office, be a team player
Qualifications
- Enrolled in Operations, Hospitality, Business Management, or Entrepreneurship degree
- Interest in footwear, athletics, and business
Knowledge, Skills and Abilities
- Knowledge of all Microsoft Office programs
- Enthusiastic and strong work ethic
- Proactive and self-motivated
- Strong verbal and communication skills
- Flexible and able to handle multiple projects at one time
- Ambitious, team player, and creative!!!
Important Notice: This is a full-time Co-Op, that will be compensated with a monthly stipend. We’re building something special here. Every employee at ISlide started the same way. Some call it unique, others call it revolutionary. We prefer the term game-changing. This is not your average Co-Op -- what you do will have a great impact on the entire company. If you have what it takes, apply for this position.