Medical Scribe / Assistant / Surgery Scheduler
A reputable Plastic Surgery office is seeking a pro-active, customer service oriented Scribe and Surgical Coordinator.
The ideal candidate is an energetic, enthusiastic go-getter who can work with a wide variety of personalities. This position involves working with both insurance and cosmetic patients on a daily basis. A positive attitude, amazing work ethic, attention to detail, organizational skills and the ability to work well with others is a must! Candidates must be able to work full-time and/ or part time, and have the ability to travel to the practice’s North Charleston office on Monday mornings.
Duties and responsibilities:
Medical Scribe
- Assists with patient flow through clinic by greeting and rooming patients, scribing and walking patients to appropriate department (front desk, technicians, and patient care coordinators) to complete patient visit
- Documents patient exams in electronic health record, noting specifically the exam components, diagnoses, treatment plans, orders, and medications
- Communicates medication orders to pharmacy and/or patient as needed
- Reviews all chart notes and correspondence daily to ensure accuracy and completeness
- Travels with physician to various sites( N. Charleston -Monday mornings & Mt. Pleasant- Monday afternoon - Friday) to ensure coordinated and effective patient care
- Participates in Pre-Operative process
- Performs related duties as assigned to ensure quality patient care
- Open and willing to try new workflows and ideas and provide encouragement for the provider to try new workflows and ideas
- Monitors provider schedules and communicate scheduling issues clearly to managers to help understand concerns
- Remains calm at all times and reports any issues to appropriate levels of management
- Willingly accepts and completes any other task or requests that manager assigns beyond items specifically listed in job description
- Pull all necessary information from EHR and input exam findings into patient chart as physician is conducting exam; chart patient complaint additions, physician assessment and plan
- Knows and inserts billing codes into chart as per physician instruction
- Ensures detailed and accurate chart documentation to meet ICD-10 requirements
- Ensures proper coding technique is used, i.e. proper linking of diagnosis to procedure
- Reviews and edits patient chief complaint
- Accurately scribes exam details as dictated by provider
Surgery Scheduler
- Prepare surgical documentation for the office and outpatient center.
- Act as liaison between the office and the surgery centers.
- Ensure that all necessary testing is completed prior to surgery.
- Assist with patient prescriptions for surgery.
- Call patients with details prior to surgery.
- Answer patient phone calls.
- Provide clerical support as requested by the manager.
Minimum Qualifications:
- Previous medical scribing and/ or surgical coordinating experience
- Strong English written and verbal communication skills (Spanish is a plus)
- Basic knowledge of medical terminology
- Professional demeanor with a personable attitude
- Ability to multi-task and prioritize in a high volume environment
Compensation and Benefits
- Compensation based on experience and qualification