Behavioral Health Clinic Manager
NorthPoint Health and Wellness Center is seeking a Behavioral Health Clinic Manager to direct, organize, supervise, and coordinate the Behavioral Health Operations and Support Services group.
This position is required to work at multiple clinic locations. Candidates must have reliable transportation.
NorthPoint Health and Wellness Center actively partners to create a healthier community and works to provide a highly desirable place for health care that values diversity and inclusion, compassion, stewardship, innovation, and integrity.
Employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work, competitive pay, real work-life balance, generous benefits and opportunities to grow. We want our employees to succeed--not only at work, but as they move through life and its milestones. Learn more at https://www.hennepin.us/employees.
Your future. Made here.
The primary duties and responsibilities of this position include:
- Manage the daily functions of the Behavioral Health Clinic Operations and Support Services including multiple reception desks and patient scheduling for multiple physical clinic locations including public schools clinics.
- Represent the Behavioral Health clinic in NorthPoint committees including Health and Safety, Infection Control, Epic User Team, Human Resources, Operations, and Facilities.
- Collaborate with Behavioral Health Administration on applicable program development and grant management.
- Develop, prepare and effectively manage budgets relating to the operation of the clinic.
- Evaluate changes and development in the external market and initiate plans to respond appropriately.
- Support development and management of the Behavioral Health library of clinic procedures, protocols, policies, and compliance documentation; strategic planning and quality outcome measures and performance indicators.
- Develop, recommend, implement, and monitor Behavioral Health related contracts for products, services and contracted staff.
- Develop and implement/support inter-department integrated services protocols and process coordination.
- Ensure Behavioral Health compliance with documented Joint Commission, Rule 29 and HRSA standards and procedures.
Best Qualified Candidates will have:
- Bachelor's degree or higher in business administration, health care administration, psychology, public health, nursing, social work, or related field and three or more years of experience in clinic or program management including supervisory responsibility.
- Experience:
- Managing and supervising professional, paraprofessional, support staff function and patient/client crises in multiple locations.
- Managing multiple systems, integrated programming, and service coordination.
- With strategic planning, project management, coordination of resources and services.
- Using word, excel, electronic health records, Epic preferred.
- Ability to:
- Establish clinic goals, objectives, and standards.
- Represent the Behavioral Health Clinic on the NorthPoint Epic System enhancement/utilization team.
- Facilitate large and small public group presentation or meetings.
- Develop reports, data management, interpret, and manage dissemination.
- Coordinate the operations and support services unit in collaboration with the behavioral health clinical services and administration functions.
Invitations to interview will be based upon an assessment of education and experience.
Hennepin County envisions an organization where our commitment to diversity is fundamental in providing excellent service to our community.