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Quality Improvement Specialist, Job# 1191-1

Job Title: QUALITY IMPROVEMENT SPECIALIST Job #1191-1 Salary Range/Pay Rate: $59,000 - $64,900 annual (commensurate with experience) and excellent benefits package available.

The County is currently accepting applications for the position of Quality Improvement Specialist. This position develops and coordinates the quality assurance, improvement, compliance, and monitoring program for the Rowan Public Health Department; assists Health Director with special projects; lead and coordinate strategic planning for divisions; provides quality standards technical assistance, consultation, interpretation, and application guidance to management staff; leads QI Council; evaluates the quality assurance program processes and outcomes; assures standardization in the implementation of processes; reviews and updates health departmental policies and procedures; coordinates and assures that public health accreditation standards are met; provides training and support to department management team and staff related to accreditation benchmarks; seeks out, writes, monitors, and manages Health Department grants; serves as the staff development and employee orientation preceptor; oversees and manages Health Department volunteers and interns; oversees the customer service program; completes key reports for customer satisfaction, employee satisfaction, and board of health. Assumes responsibility for the department’s risk management program.

About UsLocated in the heart of North Carolina’s Piedmont, Rowan County is attractively and conveniently nestled between the state’s largest city and its Capitol. Rowan County is made up of more than 20 departments and nearly 1,250 employees that are committed to providing a wealth of services to County residents and businesses.

Minimum Qualifications & RequirementsRequires considerable knowledge of data collection and analysis techniques; knowledge of quality assurance program practices and training and development; excellent communication skills, and skill in writing and managing grants.Requires a Bachelor’s Degree in Public Administration, Health Education, Business Administration, or Human Services related field and two years of public health, quality improvement, staff development or related experience; or equivalent combination of education and experience. All degrees/coursework must be from an appropriately accredited institution. Valid driver’s license is required.

ApplicationApply online at www.rowancountync.gov/jobs.Individuals with disabilities may request application accommodations by calling HR at 704-216-8100. The County administers pre-employment drug tests and criminal background checks for all positions. Some positions may require a physical exam, credit check, and/or a driving history check depending upon the position. Rowan County is an Equal Opportunity Employer.