IT User Acceptance Testing Intern

Sallie Mae is proud to help Americans aspiring to create the life they want--whether that means helping them make college happen, or something more. Our colleagues across departments and across the country are united in our passion and our customer-first approach. Whether you want to join a growing company, be part of an agile workforce, or gain new skills--you're in the right place.

Program Overview:  

The Sallie Mae Internship program seeks to attract and develop exceptional early talent while adding value to our organization. Our goal is to tie academic learning into a practical business setting while fostering professional and personal growth within a student’s area of focus.  

Over the course of the summer, interns will gain exposure to senior leaders, attend meetings, work alongside mentors, and receive valuable performance feedback. 

About the Role:

We are seeking a detail-oriented and motivated UAT Intern to support testing efforts for our Salesforce Financial Services Cloud and Experience Cloud implementations. This role is ideal for someone passionate about technology, eager to learn enterprise platforms, and ready to contribute to high-impact digital transformation initiatives.

Key Responsibilities:

• Assist in developing and executing UAT test cases and scripts
• Participate in test planning, defect tracking, and reporting
• Collaborate with business users to validate functionality against requirements
• Document test results and support issue resolution with engineering teams
• Help ensure platform stability and user experience across Salesforce applications

What You’ll Learn

• Hands-on experience with Salesforce Financial Services Cloud and Experience Cloud
• Exposure to agile development and enterprise testing practices
• Understanding of CRM workflows, data models, and user interfaces
• How to work cross-functionally with engineering, QA, and business stakeholders

Availability:

• This is a 12 week paid internship and expectations for a 40 hour work week for the following dates 6/7/2027 – 8/27/2027.
• We follow a 3 day flexible in office policy in our Newark, DE office

Preferred Skills

• Exposure to Salesforce (Trailhead modules, coursework, or certifications)
• Experience with tools like Jira, TestRail, or similar
• Basic understanding of financial services workflows is a plus
• Interest in enterprise-scale technology challenges and solutions
• Professional demeanor suitable for interaction with IT leadership and business stakeholders

"By submitting this application, you acknowledge and agree that the information you provide may be shared with third-party service providers for the purpose of conducting assessments related to your candidacy. This may include, but is not limited to, skills evaluations and other relevant screening tools. Your submission constitutes your consent to the sharing of your application data for these purposes."