Qualified Mental Health Professional (QMHP)

Position Summary

Pathways Behavioral Health, Inc. is seeking a dedicated and compassionate Qualified Mental Health Professional (QMHP) to provide behavioral health support services to children, adolescents, adults, and families experiencing mental health and behavioral challenges.

The QMHP will provide Skills Training and Development and Targeted Case Management services (routine and intensive) to help clients develop coping strategies, improve daily functioning, strengthen interpersonal relationships, and achieve greater independence.

This position requires an individual who can work independently and collaboratively with a multidisciplinary clinical team to support individualized treatment goals. The QMHP will utilize a person-centered, strengths-based approach to assist clients in developing the skills necessary to function successfully at home, in school, and within their communities.

Key Responsibilities

Direct Client Services

Provide individualized Skills Training and Development services to children, adolescents, and adults based on their identified behavioral health needs and treatment goals.

Deliver routine and intensive Targeted Case Management services to assist clients and families with accessing appropriate resources and community support.

Teach and reinforce coping strategies, emotional regulation, communication, problem-solving, conflict resolution, and independent living skills.

Assist clients in developing positive behaviors, improving social interactions, and strengthening their ability to manage daily challenges.

Provide services in approved community-based settings, including clients' homes, schools, and other appropriate locations.

Engage clients and families in regularly scheduled services while maintaining professional boundaries and promoting active participation.

Monitor client progress, identify barriers to treatment, and communicate concerns or changes in client needs to the appropriate clinical team members.

Treatment Planning and Coordination

Collaborate with licensed clinical professionals and other treatment team members to support the development and implementation of individualized Service/Treatment Plans.

Implement interventions and skill-building activities consistent with each client's treatment goals and authorized services.

Coordinate with families, caregivers, schools, healthcare providers, and community organizations when appropriate and authorized.

Assist clients and families in identifying community resources and obtaining access to necessary support services.

Participate in treatment team meetings, case consultations, and service coordination activities.

Communicate changes in client progress, treatment participation, or service needs to the Clinical Supervisor.

Support continuity of care by maintaining professional communication with individuals involved in the client's treatment.

Documentation and Case Management

Maintain accurate, complete, and timely electronic client records in accordance with organizational policies and applicable regulatory requirements.

Complete service notes, progress documentation, and other required records within established deadlines.

Ensure documentation accurately reflects services provided, client participation, progress toward treatment goals, and identified needs.

Maintain an assigned caseload while ensuring services are delivered consistently and professionally.

Monitor client appointments, service utilization, and treatment plan requirements to support continuity of care.

Notify appropriate personnel of missed appointments, service interruptions, client concerns, or barriers affecting treatment.

Maintain confidentiality of client information in accordance with HIPAA and organizational policies.

Professional and Organizational Responsibilities

Represent Pathways Behavioral Health, Inc. professionally when interacting with clients, families, community partners, and other service providers.

Adhere to applicable federal and Texas laws, regulations, professional standards, and organizational policies.

Follow mandated reporting requirements regarding suspected abuse, neglect, or exploitation.

Demonstrate cultural awareness, professionalism, and respect for individuals from diverse backgrounds.

Participate in required staff meetings, monthly clinical supervision, training sessions, and professional development activities.

Accept constructive feedback and demonstrate a willingness to improve professional skills and service delivery.

Participate in quality assurance activities, including documentation reviews, performance evaluations, and improvement initiatives.

Report incidents, safety concerns, and other significant issues promptly in accordance with organizational procedures.

Demonstrate accountability, reliability, effective time management, and professional judgment when working independently.

Minimum Qualifications

Education

Bachelor's or Master's degree in psychology, social work, counseling, sociology, or a related field from an accredited institution.

Must meet applicable Texas Medicaid and program-specific qualifications for providing QMHP services.

Experience

Minimum of two (2) years of experience working in behavioral health, mental health, social services, or a related human services field.

Experience working with children, adolescents, adults, and families experiencing behavioral or emotional challenges.

Previous experience providing community-based behavioral health services, Skills Training and Development, or Targeted Case Management is preferred.

Experience completing electronic clinical documentation and maintaining client records is preferred.

Required Skills and Competencies

Strong verbal and written communication skills.

Ability to establish professional and supportive relationships with clients, families, and treatment team members.

Knowledge of behavioral health principles, coping strategies, and strengths-based interventions.

Strong organizational skills with the ability to manage multiple clients, appointments, and documentation deadlines.

Ability to work independently in community-based settings while maintaining communication with supervisors and clinical staff.

Effective problem-solving, conflict resolution, and decision-making skills.

Ability to adapt service delivery approaches to meet individual client needs.

Demonstrated professionalism, dependability, accountability, and respect for confidentiality.

Willingness to receive supervision, participate in training, and continuously improve professional skills.

Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, as well as Google Workspace, Zoom, and electronic health record systems.

Ability to use a computer and mobile technology to complete required documentation and communicate effectively.

Current certification in the Child and Adolescent Needs and Strengths (CANS) and/or Adult Needs and Strengths Assessment (ANSA) preferred. Candidates who are not currently certified must be willing to complete the required training and obtain certification upon hire, as applicable to their assigned responsibilities.

Additional Employment Requirements

Candidates must be able to provide or successfully complete the following:

Valid Texas driver's license.

Reliable transportation for community-based client services.

Proof of current automobile insurance.

Official driving record, if required.

Three (3) professional employment references.

Successful completion of a criminal background check and other applicable screenings.

Current tuberculosis (TB) screening documentation in accordance with organizational requirements.

Successful completion of a pre-employment drug screening.

Working cellular telephone for scheduling and professional communication.

Completion of all required onboarding, compliance, and mandatory training.

Ability to travel to approved service locations within the assigned service area.