Leagues Administrator

Leagues Administrator – Job Description 

Start Date: January 2027 

Position Overview Department:  Programs 

Reports to:  Leagues Manager 

Employment type:  Part-time, hourly 

Salary Range:  $22.45 - $24/hour

The Leagues Administrator is the on-site point of contact for Starfire's youth and adult leagues during evening and weekend play.  This role delivers friendly, knowledgeable customer service, upholds Starfire policies, and supports league operations, from registration and scheduling to resolving issues on game day. When the Leagues Manager is not present, the Leagues Administrator keeps leagues running smoothly and keeps the Manager fully informed. 

Schedule:  This position works evenings and weekends, aligned with league play:

Shifts: Monday–Thursday Evenings, approximately 3-4 hours per night 

Saturday: During youth league play, approximately 7 hours 

Sunday: During youth and adult league play, approximately 7 hours

Shifts may vary by season and league schedule. 

General Responsibilities 

Provide friendly, professional customer service to players, parents, coaches, and guests

Enforce Starfire policies and procedures consistently and fairly 

Perform other duties as assigned by leadership 

Leagues Responsibilities 

League knowledge 

Understand and apply the rules of every Starfire league, both youth and adult 

Answer customer questions and resolve issues related to leagues 

Communication 

Respond to incoming league emails promptly and accurately 

Draft and send league communications to teams, players, and families 

Provide detailed updates on league activity, incidents, and open issues to the Leagues Manager when they are not on site 

Registration and administration 

Register teams and players in Starfire's league systems 

Add memberships and process waivers 

Build and maintain referee schedules 

Game-day operations 

Manage and de-escalate conflict among players, coaches, spectators, and officials 

Ability to write official incident and accident reports 

Problem-solve on the spot to keep games running on schedule 

Requirements 

Prior experience with youth and/or adult leagues, preferably soccer 

Strong attention to detail 

Self-motivated and takes personal initiative 

Works well with others as part of a team 

Excellent verbal and written communication skills 

Exceptional customer service attitude 

Treats all players, families, staff, and guests with respect 

Able to work flexible hours and shifts; weekend and evening availability required 

Able to work in a fast-paced environment, multitask, and take direction from leadership 

Able to stand and remain mobile for 2+ hours per shift, with or without reasonable accommodation 

Must pass a criminal history background check 

Preferred Qualifications 

Conflict management and de-escalation skills 

Bilingual proficiency in English and Spanish 

Prior refereeing experience