Human Services Outreach Navigator

HUMAN SERVICES OUTREACH NAVIGATOR
Somerset County Department of Human Services

Salary: $50,000–$55,000 annually
Schedule: Full-time, 40 hours per week
Bilingual Spanish/English required

ABOUT THE POSITION

Help residents connect with services and support in their community. Somerset County’s Department of Human Services is seeking a Human Services Outreach Navigator to coordinate community outreach, build partnerships, and help individuals and families access available resources.

Reporting to the Human Services Planning Administrator, you will lead outreach events and campaigns, provide resource navigation and referrals, and share clear, accessible, culturally responsive information in English and Spanish.

RESPONSIBILITIES

• Plan and lead community engagement activities, including information tables, pop-up events, presentations, and annual County events.
• Develop and distribute outreach materials and provide verbal and written Spanish translation during community outreach.
• Build relationships with community organizations, healthcare providers, schools, food pantries, faith communities, libraries, municipal agencies, and nonprofit partners.
• Represent the department at meetings and outreach events and promote awareness of Human Services programs.
• Help residents, agencies, and County partners find resources, understand available services, and connect with appropriate programs.
• Identify service gaps and emerging community needs through engagement with residents, the Human Services Advisory Council (HSAC), and community partners.
• Collect and interpret navigation data and prepare reports on resident needs, service use, and community trends.
• Collaborate with Human Services divisions on resident services and departmental initiatives.
• Attend local, regional, and statewide meetings, conferences, and training as assigned.
• Provide leadership and oversight to Human Services Navigators in the Planning Administrator’s absence.
• Guide summer interns as assigned and help develop navigation protocols and best practices.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Social Work, Human Services, Public Health, Counseling, Psychology, Public Administration, or a closely related field. Relevant experience may substitute for education where permitted.
• Bilingual proficiency in English and Spanish, both written and spoken.
• Excellent writing, communication, and analytical skills.
• Proficiency with Microsoft Office, spreadsheets, and email.
• Valid New Jersey driver’s license.

PREFERRED QUALIFICATIONS

• Two years of experience in New Jersey local or State government, a nonprofit setting, or equivalent work experience.
• Knowledge of trauma-informed care, motivational interviewing, or related approaches.

BENEFITS

Somerset County offers medical, prescription, and dental coverage; paid vacation, holidays, and sick leave; a deferred compensation plan; and enrollment in the New Jersey State Pension System.