ITSM & Ticketing Sales – Entry Level

ITSM & Ticketing Sales – Entry Level (Fresh Graduates Welcome) Company: Wavity, Inc.

 Employment Type: Full-time 

Work Arrangement: On-site, Hybrid, or Remote 

Experience: 0–2 Years | Fresh Graduates Encouraged to Apply

About Wavity Wavity is an AI-powered IT Service Management (ITSM), Help Desk, and Ticketing platform that helps organizations modernize IT support, automate workflows, and improve employee and customer experiences. Our platform combines AI agents, intelligent ticketing, workflow automation, self-service, knowledge management, and enterprise integrations to help businesses operate more efficiently.

About the Role We are looking for energetic, ambitious, and self-motivated recent college graduates who are excited to start their careers in technology sales. This is an excellent opportunity for individuals who enjoy communicating with people, building relationships, learning new technologies, and working toward sales goals. We are looking for candidates with the right attitude, strong communication skills, confidence, and a willingness to learn. You will receive guidance and training to understand Wavity's products, identify potential customers, conduct sales conversations, demonstrate solutions, and develop the skills needed to become a successful B2B technology sales professional.

Key Responsibilities • Identify and reach out to potential customers through cold calling, email, LinkedIn, and other outbound channels. • Research companies and identify IT Managers, IT Directors, CIOs, and other decision-makers. • Introduce Wavity's ITSM, Help Desk, Ticketing, and AI automation solutions to prospective customers. • Understand customer challenges and identify potential sales opportunities. • Schedule discovery calls, product demonstrations, and follow-up meetings. • Learn to conduct product demonstrations and explain Wavity's capabilities to prospective customers. • Assist with preparing sales presentations, proposals, and customer communications. • Follow up with prospects and help move opportunities through the sales process. • Maintain accurate records of sales activities, customer interactions, and opportunities in CRM tools. • Work closely with the sales leadership and product teams to learn sales strategies and improve performance. • Work toward individual activity, pipeline generation, and sales targets. • Continuously develop knowledge of ITSM, AI, SaaS, and enterprise technology solutions.

Qualifications & Skills • Bachelor's degree in Business, Marketing, Communications, Information Technology, Computer Science, or a related field.

• Fresh graduates and candidates with 0–2 years of experience are welcome. • Excellent verbal and written communication skills. • Confidence in speaking with new people and initiating conversations. • Strong interpersonal, presentation, and relationship-building skills. • Interest in technology, artificial intelligence, SaaS, and business software. • Willingness to make outbound sales calls and engage with prospective customers. • Self-motivated, goal-oriented, and eager to learn. • Ability to handle rejection positively and maintain consistent follow-up. • Basic computer skills and familiarity with Microsoft Office or Google Workspace. • Ability to work independently and collaborate with a team.

Nice to Have (Not Required) • Internship or part-time experience in sales, marketing, customer service, or business development. • Familiarity with LinkedIn, CRM tools, or sales prospecting platforms. • Basic understanding of IT Help Desk, Ticketing, ITSM, or SaaS applications. • Experience with college presentations, student organizations, public speaking, or customer-facing activities. • Interest in AI, automation, and enterprise technology.

What We Offer • Opportunity to start your career in the fast-growing AI and enterprise SaaS industry. • Product and sales training with ongoing guidance from experienced team members. • Exposure to real-world B2B sales, enterprise customers, and technology solutions. • Opportunity to work directly with Wavity's leadership and product teams. • Competitive base salary with performance-based incentives and commissions. • On-site, hybrid, or remote work opportunities. • Career growth opportunities into Account Executive, Senior Account Executive, and Sales Leadership positions.

Who Will Succeed in This Role? We're looking for individuals who are: • Confident communicators who enjoy talking to people. • Self-starters who take initiative without constant supervision. • Persistent and resilient when facing sales challenges. • Curious learners who enjoy understanding new technologies. • Goal-driven individuals motivated by achieving results and growing their earnings.

If you are a recent college graduate looking to build a career in technology sales, we'd love to hear from you.

Join Wavity and help organizations transform their IT support and service operations through AI and automation.

Website: www.wavity.ai

Wavity is an equal opportunity employer.