Creative Agency Support Intern

Position Summary

KAT & Company is seeking a dependable, detail-oriented college intern to support mobile app content management, inventory fulfillment, daily mailings, research, and daily office operations. 

This hands-on internship offers practical experience in a creative marketing agency, along with opportunities to explore different departments, shadow professionals, and participate in projects aligned with the intern's career interests.

Key Responsibilities

App Content Management & Quality Assurance

• Create, publish, and schedule app content, including push notifications, events, announcements, and news items.
• Monitor client social media channels to identify relevant content for inclusion in their apps.
• Review app analytics and prepare reports as requested.
• Conduct routine audits of app content, functionality, and links to ensure accuracy and consistency.
• Document audit findings and track follow-up actions.

Inventory, Distribution & Shipping

• Count, organize, and track inventory and materials.
• Pick, pack, and prepare client orders for shipment.
• Assemble promotional and educational kits and materials.
• Prepare shipping labels, packing slips, and related documentation.
• Maintain organized inventory areas and accurate order and inventory records.

General Office & Administrative Support

• Answer phones, greet visitors, and assist with general office inquiries.
• Maintain office supplies, shared spaces, and an organized work environment.
• Assist with purchasing, errands, and other routine office activities.
• Provide administrative support to the Operations and Business Office teams as requested.

Professional Development & Department Exploration

• Work with a supervisor to identify professional development goals and coordinate learning opportunities.
• Explore the roles and responsibilities of KAT's departments, including creative production, video, web and app development, marketing, sales, and business operations.
• Participate in job shadowing, team meetings, and entry-level projects aligned with individual interests.

Qualifications

• Currently enrolled in a college or university program in communications, marketing, business administration, or a creative field. Other majors will be considered.
• Strong organizational skills and attention to detail.
• Proficiency with computers and the ability to learn new software.
• Strong communication skills, grammar, and ability to follow established procedures.
• Dependable, adaptable, and comfortable working independently or with a team.
• Ability to perform routine physical tasks associated with inventory, packing, and shipping, with or without reasonable accommodation.

Schedule & Work Environment

• Part-time, in-office position in Bismarck, North Dakota, with scheduling flexibility around college coursework. 
• Approximately 15–20 hours per week, scheduled Monday–Friday between 7:30 a.m. and 5:30 p.m.
• Combination of computer-based assignments, office administration, and hands-on inventory and shipping activities.
• This is a 6-month internship, with the possibility of extension based on performance and business needs.

Other Duties

Perform other related duties as assigned to support company operations and client projects.