Ambassador: Spring 2027
Job title
Ambassador: Spring 2027
Position type
On Campus Student Employment
Work-Study program
Yes, preferred
Basic information
Job description: Students will give regular walking tours of the Round Rock campus and educate prospective students and families about the Texas State Round Rock experience.
Department/Office Name (Who we are):
Vice President Office, Round Rock Campus
Avery 401
1555 University Blvd.
Round Rock, TX 78665
Supervisor (Who provides supervision):
Christine Bowman, Director of Strategic Programs
On-campus Job Location (Where you will work):
Avery 401 –
Purpose of the Role (Why this role exists):
As one of the most prestigious student jobs on campus, Tour guides are one of the first points of contact for all visiting students and their families. Tour guides are expected to give regular walking tours of campus, to give tours on special admission visit days, to assist at the welcome desk to greet families and to provide administrative support for the Office of the Vice President.
Successful Tour guides are familiar with many aspects of Texas State Round Rock and will want to share their enthusiasm for the institution with prospective students and families. You will be open to learning about the wide variety of academic departments and will relate the uniqueness of our metropolitan workforce community to students considering Texas State Round Rock. You will lead engaging campus tours that integrate personal stories and experiences and display the broad range of opportunities our students take advantage of every day. You will actively seek knowledge about activities and other things going on around campus that you might not necessarily be involved in, to be able to share more information with prospective families. You will be open to helping administrators with a variety of office tasks and will display professionalism in all interactions within the Office and around campus while representing the University
*This position is not a Graduate Assistantship and will not qualify an international student for an in-state tuition waiver.
Required Qualifications (What we require you bring to the team):
Qualifications:
Currently enrolled as a student at Texas State University.
Strong interpersonal skills with a friendly and professional demeanor
Excellent oral English communication skills are required for 1:1 and group interactions
Demonstrate motivation and results-oriented behavior
Ability to address and resolve inquiries with patience and resourcefulness
Approach problem-solving with a proactive "can-do" attitude.
Capability to work in a fast-paced environment with ease
Proven record of being dependable and completing tasks in a timely manner
Job Description (What You Will Do):
Participating in Tour guide training before the spring semester begins
Give weekly tours, serve on student panels at events, assist with special events and give special event tours
Communicate the academic and student life experience of Texas State Round Rock to prospective students and their families
Always come to work with a positive attitude and a smile for our visitors.
Be willing to assist with various office tasks.
Display flexibility and a willingness to help with last-minute needs of the office.
Be self-directed and willing to take initiative with projects.
Recognize and treat these responsibilities as a job.
Be willing to develop your communication, presentation and critical thinking skills.
Work Schedule (When you are expected work):
Mandatory training sessions/experiences prior to the start of the Spring 2027 semester
Work will begin the week of 1/15 with additional training and role playing during the first week of class. Work will conclude May 1. Spring 27 tour guides will have priority consideration to continue working during the Summer of 27 and as a member of the team for the 27-28 academic year.
Ambassadors will be expected to work Tuesday afternoons and Fridays between the hours of 9 a.m. until 5 p.m—weekly schedule to be developed based on course availability. Additional tours will be given during the week of spring break and ambassadors will be required to sign up for at least one tour during spring break week.
Learning Outcomes (What You Will Gain from This Role):
Practice communication and facilitation strategies to build connections and community.
Develop skills for navigating ambiguity and making critical decisions in a complex environment.
Build relationships with professional staff, faculty, campus resources, and community partners at the Texas State University Round Rock Campus.
Gain experience working in a professional office environment.
Enhance your awareness of personal strengths and leadership style.
Foster both professional and personal growth.
Acquire transferable skills to thrive in future employment opportunities.
Training (How we prepare you):
In order to receive adequate training, student employees will:
Mandatory training sessions/experiences prior to the start of the Spring 2027 semester
Work will begin the week of 1/15 with additional training and role playing during the first week of class. In order to receive adequate training, student employees will participate in a structured onboarding process during their first week of employment. Supervisors will provide hands-on training by guiding students through each aspect of their responsibilities and daily duties. Monthly training meetings will be held throughout the spring and a tour script will be given as a guide for learning.
Starting Pay Rate:
$12.00 per hour
Payrate Determination:
All regular-waged student employees for the VP Office are paid at a flat rate of $12.00 per hour.
Evaluation Frequency:
Student workers are evaluated by their supervisor at the end of each long semester.
Desired Start Date:
January 11th, 2027
Additional Documents Requested:
1. Application (found at https://forms.cloud.microsoft/r/RaBYD9QRew)
2. Resume
3. Recommendation from a faculty or staff member
4. Class Schedule