Entry Level Assistant Manager
Timeless Management is building its next generation of Entry Level Assistant Managers to secure AT&T supremacy in Atlanta. The Entry Level Assistant Managers will be the friendly neighborhood dictator of digital connectivity, bringing the joys of the AT&T suite to the masses who may not know they need it yet.
As an Entry Level Assistant Manager, you'll become the operational psychologist for our AT&T campaign; part-time mind reader, full-time miracle worker. The Entry Level Assistant Manager will discover the joy of creating order from chaos and develop the uncanny ability to spot the humor in situations that would make lesser humans weep.
Role Requirements for an Entry Level Assistant Manager
- Develop outreach materials and verify customer eligibility digitally to support activations across AT&T’s full product suite.
- Maintain accurate CRM records to track service milestones, customer interactions, and account activity, supporting campaign visibility and performance reporting.
- Assist with digital documentation and provisioning workflows, ensuring timely activation of AT&T broadband, voice, and connected home services.
- Respond to internal service requests and escalate complex issues, helping prevent delays and maintain smooth service delivery across AT&T’s product suite.
- Analyze customer usage and feedback trends to recommend bundle upgrades, retention strategies, and service enhancements aligned with AT&T’s roadmap.
- Support sales and account teams remotely by coordinating outreach, refining messaging, and improving service delivery across AT&T campaigns.
What’s in it for Our Entry Level Assistant Manager
- Training on AT&T tools and products, so you know what you’re doing by week two.
- Growth paths into leadership, assuming you survive the meetings and don’t get buried under performance metrics.
- Team support so strong you'll feel valued, challenged, and mildly gaslit—but like, in a motivational way.
- Recognition for keeping things functional, even when the bus is on fire and someone’s trying to install fiber with duct tape.
Qualities That Set You Apart as an Entry Level Assistant Manager
- High school diploma or GED required; coursework in business, communications, or marketing is a plus.
- Experience in administrative support or sales coordination, preferably in telecom, retail, or subscription-based services.
- CRM wizard with spotless data hygiene, tracking service activity like a digital detective who never sleeps.
- Organized and efficient, juggling support workflows with eerie precision.