Student Records Specialist

Student Records Specialist

Location: Chicago, IllinoisEmployment Type: Full-Time, OnsiteJob Type: Job

The Student Records Specialist maintains the accuracy and integrity of student academic records. This role is central to the smooth functioning of the registrar's office and directly supports students, faculty, and administrative staff with records-related needs.

What you'll do:

- Maintain and update student academic records in the institution's student information system- Process enrollment verifications, transcript requests, and grade changes- Ensure compliance with FERPA and other applicable regulations governing student data- Respond to student, faculty, and staff inquiries regarding records policies and procedures- Audit records for accuracy and completeness; correct discrepancies as needed- Coordinate with academic departments on registration, withdrawal, and degree completion processes- Generate reports from the student information system as requested- Support registration periods and graduation processing

About you:

- Bachelor's degree in business, education, public administration, or a related field — or equivalent experience- Familiarity with FERPA and student data privacy requirements- Strong attention to detail and organizational skills- Proficiency in Microsoft Office; experience with student information systems (Banner, PeopleSoft, Ellucian, or similar) is a plus- Clear written and verbal communication skills- Ability to handle sensitive and confidential information with discretion

Nice to have:

- Experience working in a college or university registrar's office- Knowledge of degree audit systems or transcript evaluation processes- Bilingual abilities are a plus

What we offer:

- Comprehensive benefits package including health, dental, and vision- Paid time off and institutional holidays- Professional development opportunities- Supportive and collaborative work environment