Sales Associate - Orangetheory Fitness Studio (San Jose - Rose Garden)
“Orange Ambassadors” - Sales Associate - Orangetheory Fitness Studio (San Jose - Rose Garden) Orangetheory Fitness is a trendsetting franchise fitness organization with 1500+ locations open in the US and Canada and over 400+ new fitness studios under development nationally and internationally. We are currently seeking qualified Sales Associates at our studio location near the Rose Garden section of San Jose.
At Orangetheory Fitness, we often refer to the Sales Associate role as “Orange Ambassadors.” We use Orange Ambassadors because we do not promote “selling” Orangetheory Fitness, our goal is to listen to our customers' needs and then provide them with great membership options. We introduce people who are looking to better themselves to a proven program that delivers results. For more information, please visit https://youtu.be/QAvi49lQ2Iw and http://san-jose-rose-garden.orangetheoryfitness.com/ to learn how we use scientifically-proven concepts to push bodies to their best. This workout helps build strength, increase energy, surpass workout plateaus and tone and shape your body like nothing else.
The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail sales, maximizing workout traffic, and maintaining premium customer service levels.
JOB DUTIES INCLUDE: * Establishes and maintains an effective lead generation program.
* Maintains accurate records using established OTF sales systems.
* Conducts telephone inquiries/follow up calls/customer care calls.
* Leads OTF studio tours with prospects while demonstrating a full understanding of our equipment and workout.
* Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio.
* Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities. A clean studio is very important to our guests so even the owner will clean!
* Must be able to participate in 1-2 OTF scheduled workouts per week (a great perk).
* Maintains an organized and clean lobby/front desk area. * Responsible for processing accurate cash and credit card transactions.
* Follow up and follow through activities with all prospective clients.
* Responds immediately to member requests, inquiries and concerns.
* Proper on-boarding all OTF clients through the use of Client Intake Forms and Membership Agreements.
* Works closely with Fitness Team to ensure that processes are fulfilled.
* Responsible for attending and participating in all relative OTF training programs.
JOB QUALIFICATIONS: - Excellent customer service skills - If you're quiet or shy this job is not for you. - Previous sales experience, with strong sales closing skills (experience working in a sales quota bearing structure highly preferred). - Solid verbal and written communication skills required. - Able to multi-task and excel in a busy environment. - Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use. - Health & Fitness minded people strongly preferred. - Personal passion for fitness and helping others. - Ability to identify people's needs and deliver solutions. - Ability to influence with integrity. - Trustworthy and kind. - High energy - You love to smile and make others smile with you. - You understand that professional appearance is important. - Your co-workers think you rock! - Reliable and dependable - If you hardly ever call out or request a shift change last minute then this job is for you. - High school diploma required. - Flexible to work day, evening and/or weekend hours as needed. - FULL TIME and PART TIME AVAILABLE - Compensation = Hourly + Commission - Opportunities for advancement with achievement.