2027 - Learning & Development Intern
NOTICE: Application closes on 11/16/2026 at 11:59PM.
As an intern for the Bus Maintenance Training Department in the Metro Transit division, you will work with instructional designers and technical trainers to support projects that improve employee performance in Bus Maintenance. Under staff guidance, the intern will help gather information about workplace tasks, document expected performance and explore barriers employees encounter. The intern will assist in developing realistic practice activities and resources that support employees in completing their work. The intern will also participate in project reviews and help gather evidence to determine whether proposed solutions are useful and effective.
Metro Transit’s Bus Maintenance Training Department supports employees in performing the work needed to safely and effectively inspect, maintain, diagnose, and repair buses and related equipment. The department partners with technical experts and stakeholders to identify performance needs, clarify expected job actions, and understand barriers to successful performance. Based on those findings, the team develops practical solutions, such as hands-on practice, troubleshooting scenarios, job aids, and training. The department evaluates whether these solutions help employees perform tasks correctly and consistently and contribute to maintenance goals.
We will not review resumes, cover letters, or any additional documents that are not specifically requested as part of this application.
This recruitment will establish a six (6) month Eligibility List for current and potential vacancies.
Internship Information:
- Length: Summer and may be extended past August
- Hours: Full-time during summer, and Part-time during the school year
- Start Date: 04/26/2027
- Location: St. Paul, MN
NOTE: This an on-site in-person position.
What does an internship with the Metropolitan Council entail?
Our internships are designed to provide students meaningful work, be an introduction to public service and a chance to discover the Metropolitan Council.
Who is the Metropolitan Council?
The Metropolitan Council is made up of several operating divisions that service the Twin Cities Metropolitan area in a number of ways.
- Community Development is responsible for helping the Council shape its regional growth plan and Metro HRA provides affordable housing programs in the region
- Environmental Services manages wastewater treatment plants and the regional wastewater collection system for the seven-county metropolitan region
- Metro Transit provides bus and light rail public transportation for the greater metropolitan area
- Metropolitan Transportation Services (MTS) is responsible for the transportation planning functions as the Twin Cities metropolitan planning organization (MPO) for transportation
- Regional Administration provides support services (Finance, Payroll, HR, etc.) for the Council
What you would do in this job:
- Assist with interviews and observations to understand job tasks and performance challenges.
- Review existing materials and procedures with subject matter experts to identify gaps or unclear information.
- Help document project goals, expected job actions, and barriers to successful performance.
- Assist the team in identifying appropriate solutions, including practice, job aids, clearer information, or other workplace support.
- Develop or revise troubleshooting scenarios, practice activities, job aids, and training materials under staff guidance.
- Help organize resources in Teams and SharePoint so employees can find current information.
- Participate in project meetings and document decisions, action items, and reviewer feedback.
- Assist with pilots and reviews to assess whether employees can use the proposed solutions effectively.
- Revise materials based on findings and track assigned project tasks in Planner.
What education and experience are required for this job (minimum qualifications):
- Must be enrolled in an accredited institution, a degree seeking program (Associate's, Bachelor's, Master's, or PhD.) OR be a recent graduate (within 12 months from posting date) from a degree program.
- Candidate's residence must be in Minnesota or Wisconsin during the internship.
- An UNOFFICIAL transcript is required to be attached to application.
DESIRED QUALIFICATIONS
- Exceptional writing and editing skills with the ability to convey information in a clear and compelling way.
- Passion for developing others
- Strong organizational skills
DEGREE PROGRAM/AREA OF STUDY PREFERRED
- Instructional Design, Training and Development, Technical Writing, eLearning Education, Communications, Human Resources Development, or related field.
What you can expect from us:
- We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
- We provide a competitive salary, excellent benefits and a good work/life balance.