Collections & Billing Assistant
Collections & Billing Assistant
Location: New York City, New York Work Model: Onsite Employment Type: Full-Time
About the Role The Collections & Billing Assistant supports the billing and collections team in managing day-to-day financial operations.
What you'll do - Call delinquent accounts daily, approx 40-60 calls per day, Process and send client invoices accurately and on time - Follow up on outstanding balances via phone and email - Reconcile accounts and investigate billing discrepancies - Record payments and update account statuses in the billing system -
About you - Some experience or coursework in accounting, finance, or a related field - Comfortable on the phone and able to handle difficult conversations professionally - Strong attention to detail — mistakes in billing have real consequences - Familiar with basic spreadsheet tools (Excel or similar) - Organized, reliable, and able to manage a queue of open accounts - Experience with billing software is a plus but not required