Part-Time Business Development Representative — Medical Device Campaign

Part-Time Remote Patient Follow-Up Specialist — Medical Device Campaign

Company: AGORA AILocation: Remote, U.S. onlyType: Part-Time, 1099 ContractorHours: Approximately 10 hours per weekSchedule: Calling windows between Eastern and Pacific time zonesCompensation: $30/hour flat rateReports To: Agent Operations TeamRole Type: Patient follow-up, communications, administrative support, and light sales coordination

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About AGORA AI

AGORA AI is a human-led, AI-supported outreach platform that helps companies follow up with leads, qualify interest, and move conversations forward. Our agents use AGORA’s mobile app, structured scripts, and campaign guidance to help clients connect with people who have already shown interest.

About the Role

AGORA is hiring part-time remote Patient Follow-Up Specialists for a medical device patient follow-up campaign.

In this role, you will call patients or prospective patients who have already filled out a form requesting to be contacted. Your job is to follow up professionally, confirm interest, collect basic information, answer approved campaign questions, and help move qualified individuals to the next step in the client’s process.

This is primarily a communication and administrative support role with some light sales coordination. You are not expected to provide medical advice, diagnose conditions, interpret medical information, or make clinical recommendations.

Training will be provided.

Responsibilities

Make outbound follow-up calls to individuals who submitted a form requesting contactComplete approximately 35+ calls per hour, depending on campaign needs and call outcomesUse AGORA’s mobile app to place calls, follow scripts, enter notes, and update call statusesCollect required patient or prospect information accuratelyConfirm interest, availability, and next-step eligibility based on the approved campaign workflowMaintain a professional, patient, and empathetic tone on every callFollow all campaign instructions, privacy expectations, and compliance guidelinesAttend weekly team meetings for campaign updates, training, and performance feedbackCommunicate blockers, unclear lead information, or recurring patient questions to the Agent Operations TeamIdeal Candidate

You may be a strong fit if you are:

A clear and confident communicatorComfortable making a high volume of phone callsDetail-oriented and able to document information accuratelyProfessional, reliable, and responsive in a remote work environmentComfortable using mobile apps and basic digital toolsInterested in healthcare, patient support, customer service, sales, or administrative workAble to follow scripts while still sounding natural and humanCoachable and open to training and feedbackRequirements

Must be based in the United StatesStrong verbal communication skillsReliable phone, internet connection, and quiet calling environmentAbility to work approximately 10 hours per weekAvailability to make calls during approved EST–PST calling windowsAbility to work independently as a remote 1099 contractorAbility to follow scripts, workflows, and compliance instructions carefullyWillingness to attend weekly team meetingsPrior experience in customer service, sales, healthcare administration, call centers, or patient coordination is helpful but not requiredImportant Compliance Note

This is not a clinical role. Patient Follow-Up Specialists do not provide medical advice, interpret medical information, diagnose conditions, or recommend treatment. All calls must follow the approved campaign script and escalation process.

Why Join AGORA

Remote, part-time 1099 contractor opportunity$30/hour flat rateApproximately 10 hours per weekTraining providedHands-on experience in healthcare communication, patient follow-up, sales operations, and AI-supported outreachWeekly updates, coaching, and performance feedbackOpportunity to work on real client campaigns using AGORA’s mobile platformHow to Apply

Please apply with your resume and a brief note on Handshake explaining why you would be a strong fit for a high-volume patient follow-up and communication role.