Team Lead, ORR

Position Summary

As the Team Lead, you will provide supervision and operational oversight while coordinating comprehensive services for individuals supported by the program. You will serve as a liaison between staff, individuals served, families, and leadership to ensure services remain person-centered, effective, and aligned with program objectives.

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Essential Responsibilities

• Provide operational support and oversight for community inclusion activities, programs, and events.
• Coordinate, schedule, and assign work responsibilities to designated staff members.
• Communicate agency policies, procedures, and program updates to employees.
• Support the implementation and consistent application of organizational policies and procedures.
• Supervise, coach, and mentor assigned staff to promote professional growth and performance.
• Plan, coordinate, and oversee special projects and community inclusion events from conception through completion.
• Review service documentation and progress notes to ensure quality, accuracy, and compliance.
• Prepare and submit reports, records, and other required program documentation in a timely manner.
• Monitor and support compliance with applicable regulatory, licensing, and accreditation requirements.
• Participate in continuous quality improvement initiatives and program development efforts.
• Maintain confidentiality of all protected information and adhere to HIPAA standards and agency policies.
• Attend and actively participate in required meetings, trainings, and professional development activities.
• Perform other duties and responsibilities as assigned.