Security Officer

Essential Functions

1. Monitor and control access to the facility, including screening visitors, employees, and contractors.
2. Provide professional and courteous customer service to employees, visitors, and clients.
3. Patrol assigned areas on foot or by vehicle to maintain a safe and secure environment.
4. Monitor entrances, exits, parking areas, and security systems to prevent unauthorized access.
5. Observe, investigate, and report suspicious activity, security concerns, safety hazards, and policy violations.
6. Respond appropriately to emergencies, incidents, and alarms in accordance with company and site procedures.
7. Prepare and maintain accurate reports, logs, and incident documentation.
8. Assist with investigations by gathering information, securing areas, and preserving evidence when necessary.
9. Enforce site policies and procedures related to safety, security, and property protection.
10. Operate security equipment, including surveillance cameras, access control systems, radios, and related technology.
11. Communicate effectively with employees, visitors, supervisors, emergency responders, and client representatives.
12. Maintain awareness of safety hazards and promptly report unsafe conditions.
13. Perform additional duties as assigned to support site security and operational needs.
14. Conduct all duties in a professional, ethical, and compliant manner consistent with company standards and client expectations.

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Minimum Hiring Standards

• Must be at least 18 years of age.
• Must have a reliable means of communication, such as a cell phone.
• Must have reliable transportation to and from the assigned work location.
• Must be legally authorized to work in the United States.
• Must be able to read, write, and communicate effectively in English.
• Must possess a High School Diploma or GED. Candidates without a GED must be willing to complete a GED program within six (6) months of hire.
• Must successfully complete all pre-employment requirements, including a background investigation and drug screening, where permitted by law.

Education and Experience

• High School Diploma or GED required.
• Previous security, customer service, public safety, military, law enforcement, or related experience preferred.

Knowledge, Skills, and Abilities

• Ability to obtain and maintain all required state, county, municipal, or client-specific licenses, certifications, and registrations.
• Knowledge of security operations and procedures or the ability to quickly learn and apply them.
• Ability to understand and follow written, verbal, and diagram-based instructions.
• Ability to work effectively as part of a team while maintaining individual accountability.
• Ability to remain calm, professional, and composed during emergencies, conflicts, and stressful situations.
• Strong customer service and interpersonal skills with the ability to interact professionally with employees, visitors, clients, and the public.
• Effective verbal and written communication skills, including the ability to prepare reports, logs, and routine correspondence.
• Strong organizational skills and attention to detail.
• Ability to adapt to changing operational needs, priorities, and work environments.
• Proficiency with basic computer systems, email, and standard office software applications.

Working Conditions & Physical Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

• Ability to maintain professionalism and composure when interacting with employees, visitors, clients, executives, emergency responders, law enforcement personnel, and members of the public, including during urgent or high-pressure situations.
• Ability to identify, assess, and respond appropriately to security concerns, emergencies, and potentially confrontational situations.
• Ability to perform multiple tasks simultaneously while maintaining attention to detail and accuracy.
• Ability to operate computers, keyboards, telephones, radios, surveillance equipment, and access control systems.
• Ability to communicate effectively through speaking, hearing, reading, and writing.
• Frequent standing, walking, and sitting for extended periods of time.
• Ability to climb stairs, walk on uneven surfaces, and patrol both indoor and outdoor areas.
• Occasional bending, stooping, kneeling, crouching, crawling, reaching, and stretching.
• Ability to lift and carry up to 25 pounds occasionally and up to 10 pounds frequently.
• Ability to maintain close and distance vision, depth perception, peripheral vision, and the ability to adjust focus.
• May be required to operate a motor vehicle in the performance of job duties.
• May be required to work overtime, weekends, holidays, or shifts outside of normal business hours with limited notice.
• May work in varying weather conditions, including heat, cold, rain, snow, and other environmental conditions.
• May be required to wear personal protective equipment (PPE) and follow site-specific safety protocols.
• May be exposed to confidential, sensitive, or proprietary information and must maintain appropriate confidentiality at all times.
• Must successfully maintain all background screening, licensing, training, certification, and compliance requirements throughout employment.