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Community Resource and Advocate Specialist

ACLAMO Family Centers
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The Community Resource and Advocate Specialist is responsible for managing the day-to-day operations of ACLAMO’s Safe Haven Food Pantry and Donation Closet, ensuring that services are delivered efficiently and respectfully to the community. This role includes receiving, organizing, and distributing food and essential items, maintaining inventory, coordinating with donors, and providing a welcoming, dignified experience for clients. The Specialist will work closely with community health navigators and other staff to identify and address the needs of the community, promote resource accessibility, and maintain compliance with health and safety standards. The Community Resource and Advocate Specialist will be responsible for the following essential functions:

ROLE AND RESPONSIBILITIES:

  • Oversee intake, organization, and distribution of food, clothing, and essential items.
  • Maintain accurate inventory records and track donations.
  • Coordinate with donors and partners for regular restocking.
  • Ensure compliance with health, safety, and sanitation guidelines.
  • Support clients with compassionate and professional assistance.
  • Responsible for the oversight of ACLAMO’s Pantry operations and supervision of the staff and volunteers.
  • Screen and enroll participants for food services, distribute/delivery food to participants, and provide low-threshold case management services to connect participants to relevant and needed services as needed.
  • Support community outreach efforts including organizing food drives, tabling in the community, and maintaining and fostering new connections with local businesses, groceries, and farms.
  • Participate in the development, focus groups, and interviews of community members to identify their needs.
  • Be willing to perform other duties as requested

ACLAMO Ambassador for Public Education Funding Advocacy

  • Serve as ACLAMO’s primary liaison for public education funding advocacy activities under the supervision of the Health Promotion and Wellness Manager.
  • Consistently attend and actively participate in public education advocacy coalition meetings including but not limited to: PA Schools Work Coalition, PASW Marketing and Communications, Families for Equitable School Funding, FESF Grassroots Subcommittee and Advocacy Day planning meetings.
  • Identify and understand key information regarding talking points,s which can include information about local and state government initiatives or government officials.
  • Promote and support opportunities for applicants and volunteers to participate and engage in our program and advocacy work.
  • Maintain consistent communication with and provide timely updates regarding advocacy activities to the Health Promotion and Wellness Manager.
  • Expertly interact with FESF member organizations, maintaining utmost professionalism and focus as ACLAMO is the fiscal sponsor for FESF partners.
  • As needed, develop and deliver presentations, remarks, and educational materials addressing public education funding and advocacy topics for parents, caregivers, students, community members, coalition partners, and other stakeholders. Represent ACLAMO and speak on behalf of the organization at appropriate public education advocacy events, including Advocacy Day in Harrisburg.
  • Manage all PASW and FESF requests for translations of presentations, documents, and marketing materials. Maintain prompt, detailed communication with ACLAMO’s translator, ensuring timely submission of work to partners on or ahead of schedule.
  • Submit timely invoices with accuracy.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • A bachelor’s degree from an accredited college or university in public health, health education, or related field with 5 years of experience, OR
    an associate degree in public health, health education, or related field, and 8 years of working experience in the field.
  • Fluency in Spanish and English required.

PREFERRED SKILLS

  • Proficient in Microsoft Word, Outlook, Excel, and PowerPoint.
  • Work with a variety of data management using standardized methods and job-related equipment, including the ability to enter and track clients’ data.
  • Comfortable working both independently and as part of a team.
  • Excellent written and verbal communication, detail-oriented, interpersonal and organizational skills, and proactive with solutions and adjustments.
  • Experienced in the health care or social services industry.
  • Able to prioritize and manage multiple projects simultaneously and follow through promptly.
  • Must have strong organizational skills.
  • Accept residents and community members “where they are at” while working to assist them.
  • Be a passionate supporter of ACLAMO’s mission, vision, and programs.
  • Observe confidentiality, privacy, and dignity of each person in the program.

SPECIAL NOTES:

  • Must have and maintain a validdriver’s’ license, automobile insurance, and daily access to an automobile and cell phone.
  • This position requires visual and auditory acuity and the physical ability to ascend or descend ladders, stairs, ramps,s among others. Adjusting, lifting, carrying, or moving objects up to 35 pounds in all directions.
  • Standing or sitting for prolonged periods, walking and working on your feet for a minimum of 6 hours at a time.
  • This position may work some nights and Saturdays as needed.
  • Must obtain and maintain the following three clearances:
    • Pennsylvania Child Abuse History Clearance;
    • Pennsylvania State Police Criminal Record Check; and
    • Federal Bureau of Investigation Criminal Background Check.