Spanish Bilingual Clerk – Immigration Law Firm

Bilingual Clerk – Immigration Law Firm

Job Summary
We are seeking a highly motivated Bilingual Clerk to join our Philadelphia office full-time. In this role, you will support attorneys and paralegals so they can carry out their duties efficiently. You will serve as an interpreter for clients, manage intake and case records, assist with legal research and document preparation, and compile case materials. The ideal candidate is hardworking, detail-oriented, and excellent at customer service.

Responsibilities

Client Service & Interpretation

• Receive in-person clients and help them with forms and any other needs.
• Interpret for clients and attorneys during consultations, preparation appointments, and affidavits.
• Interpret for clients in court and at asylum and visa interviews.
• Translate documents for attorneys.
• Cover the front desk and phones when the receptionist is not available.

Intake & Case Management

• Welcome prospective clients, guide them through the intake sheet, and record and file intakes.
• Create new client records in the case management system (accounts, matters, tasks, invoices, and notes).
• Track new cases and keep case status assignments updated in internal team communication tools.
• Check USCIS case statuses and EOIR court dates.
• Maintain and update documentation.

Attorney & Paralegal Support

• Manage the executive attorney’s calendar, appointments, and priorities.
• Prepare files for attorney review and keep case-related documents organized and available.
• Deliver physical files for new clients to paralegals.
• Help paralegals collect legal documents, paginate and organize submissions, and complete forms when staff are working remotely.
• Assist with client communication.
• Conduct legal research and help prepare legal documents.

Court & Filing

• File documents in person at immigration and family courts.
• Log in to virtual court hearings.

Office Operations

• Collect in-person client payments, create receipts, and update invoices.
• Scan, copy, mail, and file documents and packages.
• Organize supplies and maintain the office’s appearance.

Qualifications

• Fluent Spanish is a MUST, spoken and written, with the ability to interpret accurately in legal settings (court, interviews, attorney consultations).
• Customer service experience.
• Previous experience as a clerk or in a similar position is preferred; experience in an immigration law office is a plus.
• Familiarity with USCIS and EOIR processes is preferred.
• Experience with case management software (LollyLaw preferred).
• Strong verbal and written communication skills.
• Highly organized, with document management experience.
• Ability to manage multiple priorities and calendars.
• Excellent research skills.
• Analytical thinker with strong problem-solving skills.
• Ability to travel to local courts and government offices for filings and interviews.
• Ability to handle confidential client information with discretion.

Benefits

• 401(k)
• Company parties
• Paid time off
• Career advancement opportunities

Compensation: $16.00 – $18.00 per hour