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Front Desk Receptionist

Detroit Mercy Student Employment
Email

Position Type: Federal Work Study Only

 

Essential Duties and Responsibilities 

Attend to campus visitors

  • Maintain compliance with established campus visitor policies in coordination with Public safety.
  • Greeting visitors in a kind and friendly manner
  • Direct visitors, vendors, and patients to the clinic
  • Maintain compliance with facility access restrictions
  • 0 Escort campus visitors to secure locations (i.e. Admin Suite, library, Student Services office, classrooms for events, upstairs, etc.)
  • Interact with sales representatives, vendors, members of the public
  • Call administrators to check availability
  • Take information to follow up with departments
  • Accept and route delivery services for all programs on Novi campus
  • Manage building mail and package services

Check outside mailbox daily and maintain practices for mail operations consistent with university facility operations.

  • Sort and deliver USPS mail (Clinic, UDMSO, MEAGN program, student mailboxes)
  • Purchase postage and send outgoing mail via Pitney Bowes postage machine
  • Receive packages from UPS, FedEx, Amazon, etc.
  • Sorting and deliver packages (Clinic, UDMSO, MEAGN program, student mailboxes)
  • Unpack and put away items at the department's direction
  • Dispose of boxes according to waste management and facilities practices

Manage package returns

  • Print return labels
  • Repack packages
  • Schedule package pickups; communicate with carriers

Communicate with housekeeping

  • Field housekeeping requests from all Novi campus constituents
  • Alert custodial staff (i.e. list) of day-to-day housekeeping needs; special event needs; emergency issues as needed
  • Communicate with Aramark for unmet concerns through regular meetings

Manage building announcement boards

  • Update building monitors
  • Receive and/or create slides with University events and updates
  • Update student announcement board
  • Communicate with student groups and Novi campus offices to promote events, activities, and announcements for campus community

Communicate with Facilities

  • Submit faculty work orders
  • Pick up keys from the McNichols campus

Manage miscellaneous tasks

  • Water plants in the lobby
  • Assist with events during lunch hours

 

Requirements:

Minimum Qualifications:

  • A high school diploma or GED Currently enrolled at the University of Detroit Mercy as a full time or part-time student

Knowledge, Skills, and Abilities:

  • Organizational skills
  • Strong communication skills
  • Strong problem-solving skills

Physical Requirements:

  • Job may require lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping. Occasionally lifting average weight object (1 to 10 pounds)

Anticipated Schedule:

  • Monday-Friday; 8:00 am-4:00 pm

Licenses/Certifications

  • Drivers Licenses

Job Contact:

IMPORTANT NOTE:

Existing Student Employees who have worked in the past for UDM can use the link below to apply for the position.

https://recruiting.adp.com/srccsh/public/RTI.home?r=5001233345806&c=2221939&d=InternalCareerSite&_dissimuloSSO=DWuJtNfJGvE:qWihOySFYHJvvuSRatLZd8onoIRJjn2jOHgP4rBtdeo