Google Assets Helpdesk Associate Intern (Unpaid)

What You’ll Be Doing: Joining a Political Action Committee

As a Google Assets Helpdesk associate intern, you will support users with Google Workspace applications, digital assets, and related technical inquiries to ensure smooth and efficient daily operations. You will work closely with the IT and support teams to troubleshoot issues, assist with account and access management, maintain accurate documentation, and help users effectively utilize Google tools and resources. An associate must be willing to dedicate at least 5 hours per week to the PAC. Training and guidance will be provided, no prior experience is required. This is an entry level unpaid internship role; academic credit is available for students who need or want it.

Key Responsibilities:

• Assist users with troubleshooting Google Workspace applications, including Gmail, Google Drive, Docs, Sheets, and Meet
• Support account access, permissions, shared drives, and digital asset organization in accordance with company policies
• Document helpdesk requests, track resolutions, and escalate complex technical issues to the appropriate team members
• Provide user guidance on Google tools, collaboration workflows, and best practices for managing digital assets.

Qualifications

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, Information Systems, Business, or a related field
• Familiarity with Google Workspace applications and cloud based collaboration tools
• Strong troubleshooting, organizational, and problem solving skills with attention to detail
• Excellent communication and customer service skills, with a willingness to learn new systems and support users in a fast paced environment