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Amazon Client Manager

Current Commerce, LLC.
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The Amazon Client Manager manages a portfolio of brand partners or high-volume enterprise accounts operating on Amazon (Seller Central or Vendor Central). You will serve as the trusted day-to-day advisor, driving revenue growth, optimizing catalog performance, safeguarding account health, and translating platform data into actionable business strategies.

Key Responsibilities

  • Account Strategy & Growth: Own revenue, profit margin, and ranking goals for assigned client portfolios through listing optimization, keyword strategy, and promotional planning.
  • Client Relationship Management: Act as the primary point of contact, leading regular business reviews, setting expectations, communicating performance metrics, and managing escalations.
  • Advertising & Merchandising: Collaborate with PPC and creative teams to oversee Amazon Sponsored Ads, A+ Content, storefronts, and promotional campaigns (Deal of the Day, Prime Day, etc.).
  • Operations & Account Health: Monitor key health metrics (Order Defect Rate, Buy Box percentage, inventory stock levels, FBA/FBM logistics) and prevent listing suppressions or policy violations.
  • Cross-Functional Collaboration: Work closely with supply chain, inventory planners, catalog specialists, and Amazon Seller/Vendor Support to resolve operational bottlenecks.
  • Data Analysis & Reporting: Pull data from Amazon Seller Central, Vendor Central, and analytics tools (e.g., Excel, Helium 10, Jungle Scout) to report ROI, ACoS/TACoS, and demand forecasts.

Qualifications

  • Experience: 3+ to 5+ years of hands-on experience managing Amazon Seller Central and/or Vendor Central accounts (agency or brand side).
  • Platform Knowledge: Deep understanding of Amazon’s search algorithms (A9/A10), fee structures, inventory management, and advertising mechanics.
  • Analytical Skills: Proficiency in Excel/Google Sheets (pivot tables, VLOOKUPs, data manipulation) and e-commerce analytics platforms.
  • Communication Skills: Strong written and verbal communication with the ability to present data clearly and navigate difficult client or vendor conversations.
  • Education: Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent practical experience).

Preferred Qualifications

  • Experience with enterprise tools like Helium 10, Jungle Scout, or Amazon Marketing Cloud (AMC).
  • Technical familiarity with AWS or cloud/enterprise solutions if applying for technical-facing roles (e.g., AWS Technical Account Manager).
  • Proven track record of scaling an Amazon brand from a baseline revenue target to a higher tier.

Compensation & Benefits

  • Salary Range: [e.g., $50, 000 – $75, 000 annually, depending on experience and location]
  • Bonus/Incentive Structure: Performance-based annual bonus and/or commission.
  • Benefits: Comprehensive health (medical, dental, vision), 401(k) with company match, paid time off, and parental leave.