Year Round Intern, Business Operations, Analysis, and Technology (R025902)
Summary
The Federal Reserve Board (Board) provides students opportunities for career success. The Board’s Internship program is designed to provide valuable work experience for undergraduate and graduate students considering careers including, but not limited to, economics, finance and accounting, information systems, and data analysis. The Board believes that by combining academic endeavors with project-related work experience, qualified and capable college students can gain the practical knowledge need in a competitive global job market. Internships are paid positions with salaries commensurate with credit hours; internships may be in-person, remote or hybrid, depending on the needs of the team. Employment in the Board’s internship program is granted to U.S. citizens. Applicants must be currently enrolled in an undergraduate or graduate degree program at an accredited university and returning to continue studies after the internship. Interns receive a syllabus or research project plan outlining their projects and goals for the internship. Interns are assigned a supervisor or mentor to guide them through their internship, and regular check-in meetings with their manager to manage performance expectations and assist with learning goals. Interns have access to a wide range of training programs and events for professional development purposes.
About the Section
The Business Operations, Analysis, and Technology (BOAT) section provides strategic leadership for RBOPS through integrated technology operations, business operations, and financial management. We serve as expert consultants and strategic partners to division leadership and stakeholders.
Position Overview
We are seeking a highly motivated intern to support multiple functions within BOAT. This rotational position offers hands-on experience across information technology (IT), business operations, administration, data analysis, and business process improvement. The ideal candidate is analytical, detail-oriented, and eager to contribute to high-impact projects in a dynamic environment.
Key Responsibilities
As an intern, you will rotate through or support various functions, including:
IT Operations & Network Administration
- Image and configure laptops for division staff
- Manage hardware inventory and coordinate equipment deployments
- Pick up and distribute Yubikey tokens and other security devices
- Provide technical support and troubleshooting assistance
- Maintain IT asset documentation and tracking systems
IT Program Management
- Support project/program tracking and status reporting
- Assist with risk identification and mitigation planning
- Help maintain project documentation and schedules
Administrative Support
- Coordinate meetings, including scheduling, calendar management, and room reservations
- Coordinate logistics for team events, training sessions, and workshops
- Handle ad hoc administrative requests to support section operations
Data Analysis & Business Intelligence
- Conduct data analysis to identify trends and improvement opportunities
- Develop visualizations and dashboards to support decision-making
- Support ad hoc analytical requests from division stakeholders
Business Process Improvement
- Document current-state processes and identify inefficiencies
- Support change management initiatives
- Assist with knowledge management and documentation efforts
- Edit and review written materials for division leadership
Qualifications
Required:
- Currently pursuing a bachelor's degree in Information Technology, Computer Science, Data Analytics, Information Systems, Business Administration, or related field
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Suite of tools (i.e., Word, PowerPoint, Excel); experience with data visualization tools (e.g., Tableau, Power BI) preferred
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and work independently
- U.S. citizenship required
Preferred:
- Experience with laptop imaging, hardware setup, or technical support
- Coursework or familiarity with IT asset management and inventory systems
- Coursework or experience in project management or business analysis
- Coursework or knowledge of process improvement methodologies (e.g., Lean, Six Sigma)
- Experience with Artificial Intelligence (AI)
- Experience with SharePoint Online (SPO) is a plus
- Experience with programming languages (Python, R, SQL) is a plus
What You'll Gain
- Exposure to Federal Reserve operations and payment systems oversight
- Hands-on experience in IT operations, program management, administrative support, and data analytics
- Mentorship from experienced professionals in a collaborative environment
- Opportunity to contribute to strategic initiatives that impact the division
- Professional development in a prestigious government institution
*This position requires onsite presence in the DC office
*U.S. citizenship required