Academic Records EDGE Intern

ACADEMIC RECORDS EDGE INTERN

About the Converse EDGE Internship Program

The Converse EDGE Internship Program provides students with meaningful, career-connected experiences that integrate professional skill development with hands-on workplace learning. Through mentorship, reflection, assessment, and practical application, EDGE Interns develop the career readiness competencies employers seek while making valuable contributions to campus departments and programs.

Position Description

The Academic Records EDGE Intern provides operational and administrative support to the Office of the Registrar while gaining hands-on experience in academic records management, student information systems, registration processes, and compliance with federal and institutional policies. Through records support, student service, and office operations, the intern contributes to the accuracy and efficiency of university processes while developing transferable skills in data management, communication, professionalism, and higher education administration.

This position offers exposure to the daily functions of a Registrar's Office and provides practical experience in student records management, registration support, transcript processing, degree audits, and academic policy administration.

Professional Development Outcomes (What You Will Gain)

By participating in this internship, students will:

• Develop an understanding of academic records management and higher education administration.
• Strengthen attention to detail and data accuracy through work with student information systems and academic records.
• Build professional communication and customer service skills through interactions with students, faculty, and staff.
• Gain experience working with confidential information while adhering to FERPA and institutional policies.
• Explore career pathways related to higher education administration, enrollment management, records management, and student services.

Key Responsibilities

Academic Records & Registration Operations

• Process academic forms, including registration adjustments, major/minor declarations, enrollment verifications, and transcript requests.
• Perform data entry, validation, and record maintenance within the Student Information System (SIS) while ensuring data integrity and accuracy.
• Support degree audit reviews, graduation preparation activities, and registration operations.

Student & Campus Support

• Serve as a front-line resource for students, faculty, and staff regarding registration procedures, academic records, academic calendars, and university policies.
• Respond to transcript requests and support academic records services.
• Maintain confidentiality of student records in accordance with FERPA and institutional policies.

Office Operations & Special Projects

• Support records management, student communications, registration processes, and other operational activities within the Registrar's Office.
• Participate in specialized assignments and process improvement projects based on departmental priorities and professional interests.

Experiential Learning Opportunities

The Academic Records EDGE Intern will gain hands-on experience supporting key Registrar Office functions related to registration, transcript processing, degree audits, graduation preparation, student records management, and compliance. As the intern develops proficiency, they may be assigned specialized projects related to records management, student communications, process improvement, office operations, or student information systems based on departmental priorities and the intern's interests and strengths. These opportunities allow the intern to deepen their understanding of higher education administration while contributing to the efficiency and effectiveness of Registrar Office operations.

Career Readiness Competencies Developed

Teamwork

• Collaborate with colleagues across the university to support shared goals and effective student service.

Professionalism

• Demonstrate reliability, accountability, discretion, and professional workplace behavior while managing sensitive information and supporting office operations.

Career & Self-Development

• Explore career opportunities within higher education while building professional skills, seeking feedback, and developing workplace competencies.

Critical Thinking

• Apply attention to detail and analytical thinking when reviewing records, validating data, and supporting academic processes.

Technology

• Utilize student information systems, Microsoft Office applications, and digital records management tools to support office operations.

Qualifications

• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to handle confidential information with discretion.
• Effective written and verbal communication skills.
• Open to students of any major.
• Sophomore, junior, or senior standing preferred.

Physical Requirements & Work Environment

• Lifting and carrying materials.

Supervision, Mentorship & Evaluation

EDGE Interns receive ongoing mentorship, bi-weekly check-ins, informal feedback, and structured evaluations from Registrar Office staff throughout the academic year. Students receive guidance in academic records management, higher education administration, customer service, and professional workplace expectations.

As part of the Converse EDGE Internship Program, interns participate in a structured assessment process designed to measure growth in career readiness competencies and professional development.

Position Details

• Position Type: EDGE Intern

• Department: Registrar's Office

• Duration: Spring 2027

• Pay Rate: $12.00 per hour

• Number of Positions Available: 1

• Schedule: Determined in coordination with the supervisor (be sure you have 10 hours available in your schedule M-Th, 8-5 and Fri, 8-1).

Positions will remain open until filled. Hiring timelines vary by department, and some supervisors may move more quickly through the interview and selection process than others. Early application is encouraged.