2027 Summer Intern, Program Operations (New York, NY; Boston, MA)
We are seeking interns to provide utility program support for ICF's Energy Efficiency Division. Interns will contribute to the development of innovative, accurate, timely, and high-quality products and services, typically working on multiple projects with all levels of staff. Interns at ICF have an opportunity to apply their academic knowledge, gain exposure to major projects, interact with experts and clients in the field, and build content knowledge and consulting skills.
This is an entry-level, 10-week, full-time internship beginning in early June 2027. ICF is hiring multiple interns for Operations and Delivery roles. Work will be remote from MA or NY, with occasional opportunities for in person meetings. Pay is expected to be $23 per hour. At this time, relocation and housing assistance is not available for this position.
Key Responsibilities Operations
- Assisting with data collection and data analysis
- Creating and maintaining Excel spreadsheets and databases for internal tracking and project management
- Supporting client-facing semi-annual reporting efforts
- Assisting in preparation of internal and client deliverables
- Helping to document processes and develop process improvements and/or automation
- Contributing to energy analysis and measure development (skillset dependent)
Delivery
- Supporting Program Delivery teams with client presentations and relaying key program results both internally and to clients
- Developing program opportunities to support client clean energy goals
- Reviewing existing program processes to identify areas for efficiency opportunities
- Coordinating and collaborating with program implementation team members as well as other departments such as marketing, IT and customer care
- Ongoing communications with participating service providers to collect information and assess opportunities for program improvement (role dependent)
- Preparing and reviewing technical specifications and calculations for energy efficiency measures and projects (skillset dependent)
Individuals with a focus-area preference (Operations or Delivery) should note such on their cover letter or resume. Otherwise, applicants may be considered for any of the above teams.
Basic Qualifications:
- By start date, a minimum of 30 completed college-level credit hours is required preferably energy or environment, business, economics, engineering or related subject
- Must be able to pass any required background check(s), which may include drug screening
Preferred Qualifications:
- Excellent quantitative/analytical skills with ability to analyze situations, identify existing or potential problems and recommend solutions
- Demonstrated experience with Microsoft Office
- Knowledge of project management principles
- Ability to prioritize, multi-task, and ability to work under strict deadlines in a fast-paced environment
- Excellent written and oral communications skills
- Strong organizational, time-management, and detail-orientation skills
- Excellent interpersonal skills with the ability to work with all levels of internal staff, as well as outside clients and vendors