Freelance Operations Lead

Freelance Operations Lead
John Kind Studios LLC | Remote | Project-based contract assignments

ABOUT JKS

John Kind Studios is a creative production and strategic services company serving New England and Atlanta. We bring together strategy, creative talent, production, and project management to help organizations move important work from idea to execution.

Our mission: Make what needs to happen, happen.

THE OPPORTUNITY

We are seeking an Operations Lead to coordinate departments, strengthen workflows, and turn approved priorities into organized execution.

You will work with the founder and role leads to establish clear responsibilities, track commitments, improve handoffs, and resolve operational gaps. Your work should help JKS operate reliably without every routine follow-up depending on the founder.

Project managers remain responsible for their assigned projects. The Operations Lead focuses on coordination across the organization within the contracted scope.

RESPONSIBILITIES

• Translate approved priorities into action plans with clear owners and deadlines.
• Coordinate handoffs among project management, client success, talent coordination, finance administration, and creative teams.
• Maintain operational trackers, procedures, and documentation.
• Identify unclear responsibilities, missed handoffs, and barriers to delivery.
• Lead focused meetings and document decisions and next steps.
• Support consistent onboarding and communication practices.
• Provide concise updates, recommended solutions, and decisions requiring founder approval.
• Work within delegated authority and obtain approval before making financial or contractual commitments.

QUALIFICATIONS

• Three years of relevant experience in operations, program coordination, production management, or comparable work preferred.
• Demonstrated experience coordinating multiple contributors or departments.
• Strong organization, written communication, and follow-through.
• Ability to improve processes and address problems constructively.
• Confidence using Slack, Google Workspace, spreadsheets, and project management tools.
• Creative agency, production, or distributed-team experience is helpful.

HOW WE WORK

We value initiative, responsiveness, collaboration, and enthusiasm for JKS’s mission. Contributors must communicate availability honestly, acknowledge direct requests within agreed response windows, and raise concerns early.

Slack is our primary coordination space. Assigned work includes maintaining relevant updates and participating in agreed meetings.

COMPENSATION AND ASSIGNMENTS

Compensation is project-based and calculated as a percentage of qualifying collected service revenue under the applicable working agreement. Each Project Snapshot specifies the assignment’s scope, compensation, payment conditions and timeline before acceptance. No hourly wage, minimum hours or ongoing assignments are guaranteed.

TO APPLY

Submit your résumé. Include a brief example of a workflow you improved, your contribution, and the result, along with your time zone and general availability.