Employment Services Intern

Position Overview:

NAAM offers Internship opportunities to support various departments: Legal and citizenship, Employment Services, Communication and Events, Wellness Clinic, Administration and operations in Lynn and Lowell. Currently NAAM is looking for an Employment Services Intern to support our Employment Services Team in our Lynn Office. Positions are minimum 10 hours per week with some hours in person providing interns with flexibility to gain meaningful experience while balancing other commitments. 

NAAM internships offer a $1,000 stipend per semester and offer an invaluable opportunity to gain hands-on experience in immigrant support work—making a meaningful impact on the lives of refugees and immigrants. This role provides excellent professional development, networking opportunities, and mentorship from experienced professionals in the field, helping to build a strong foundation for future career growth in social services, nonprofit work, or human resources. 

Key Responsibilities:

• Collaborate with staff to provide supportive services to clients. 
• Work effectively within a team environment, including sharing relevant information and insights about clients and families with staff. 
• Assist clients with mock interviews, developing resumes, job search/applications. 
• Support employment specialists in coordinating job training programs and workshops. 
• Support the facilitation of job fairs and networking events for employment candidates. 
• Provide individualized assistance to clients in navigating services. 
• Perform administrative tasks such as basic filing and organizing. 
• Interns may be assigned special responsibilities or projects based on their qualifications and abilities at the discretion of the program director. 

Qualifications:

• Currently enrolled in or recently graduated from a college or university program in social work, public administration, business, or a related field. 
• Submission of an updated resume, cover letter, and successful completion of the onboarding process with the NAAM Team. 
• Strong interest and commitment to serving diverse populations, particularly immigrant and refugee communities 
• Ability to demonstrate and promote a caring, respectful attitude toward clients, staff, volunteers, and fellow interns. 
• Commitment to always maintaining client privacy and confidentiality. 
• Ability to adapt program components to consider the cultural specifics needs of individuals and families. 
• Multilingual skills and Proficiency in Spanish and/or other language fluency [Pashto, Dari, Swahili, French, Haitian-Creole, Russian,] is desirable.  
• Demonstrated proficiency ability to learn Zoom, Google doc, Microsoft 365, Salesforce, EHR and Sharepoint. 
  • Proficiency in Excel is encouraged.