Implementation Data Management Intern

Position Overview

NAAM is offering 2 Data Entry Internship opportunity to support our Administrative and Operations Team. The position requires a minimum 10 hours per week with some hours in person providing interns with flexibility to gain meaningful experience while balancing other commitments. 

NAAM internships offer a $1,000 stipend per semester and offer an invaluable opportunity to gain hands-on experience in immigrant support work—making a meaningful impact on the lives of refugees and immigrants. This role provides excellent professional development, networking opportunities, and mentorship from experienced professionals in the field, helping to build a strong foundation for future career growth in social services, nonprofit work, or human resources. 

Key Responsibilities

• Support Salesforce Steering Committee with implementation and training. 
•  Input data accurately into designated systems and databases.
• Clean, format, and consolidate data for upload. 
• Collaborate with Salesforce Steering Committee and NAAM's Salesforce Developer to ensure a timely upload. 
• Review data for errors or inconsistencies.
• Track NAAM Programmatic data and success stories to support program evaluation and reporting.
• Perform administrative tasks such as basic filing and organizing.
• Interns may be assigned special responsibilities or projects based on their qualifications and abilities at the discretion of the program director. 

Qualifications

• Currently enrolled in or recently graduated from a college or university program in social work, public administration, business, or a related field. 
• Submission of an updated resume, cover letter, and successful completion of the onboarding process with the NAAM Team. 
• Strong interest and commitment to serving diverse populations, particularly immigrant and refugee communities 
• Ability to demonstrate and promote a caring, respectful attitude toward clients, staff, volunteers, and fellow interns. 
• Commitment to always maintaining client privacy and confidentiality. 
• Ability to adapt program components to consider the cultural specifics needs of individuals and families. 
• Demonstrated proficiency ability to learn Zoom, Google doc, Microsoft 365, Salesforce, EHR and Sharepoint. 
  • Proficiency in Excel is required.  
• A few hours in the Lynn Office is required.