Business Analysis Intern

Position Summary 

This is an excellent opportunity for a student intern to gain hands-on experience and develop solid specification and technical writing skills by working on varied document management projects throughout the IT Enterprise Applications Solutions. The IT Enterprise Applications Solutions Department performs functional and technical specification and test plan management functions for the organization which includes, but is not limited to, the documentation of user requirements, use cases, acceptance criteria, technical solutions and implementations plans. 

Minimum Qualifications 

Candidates must be currently enrolled in a full-time bachelor’s or master’s degree program with at least one semester remaining to complete all degree requirements following the internship.  

Preferred Qualifications 

• Proficient with basic computer and hardware troubleshooting skills 
• Proficient in Microsoft Office 365 products such as Word, Excel, SharePoint, Outlook, Visio, and OneNote 
• Possess strong attention to detail and good communication skills 

Work Modality  

Currently we have a hybrid work schedule which may be subject to change in the future. 

Job Duties 

The Business Analysis Intern will be responsible for, but not limited to, the following duties: 

• Learn about NYSTRS technology infrastructure and how it is used to support the organization 
• Support modern documentation management strategies for specification and test plan. management while helping serve our customers' needs 
• Work as part of a team of business analysts, quality assurance and development specialists to document and manage solution knowledge 
• Document current as is business process 
• Create As is Process flows using Visio 
• Create test cases for regression testing and assist with setting them up for automated testing 
• Develop Workday reports and queries in PeopleSoft 

Other Duties and Responsibilities 

• Review multiple documentation examples and organizing by documentation type 
• Review multiple sets of user requirements and transferring information into functional and technical specifications 
• Assist other team members by transcribing meeting notes 
• Assist with the updates of existing test plan edits and creation of new test plans. 
• Create and update use cases for ongoing and historical projects 

Salary Grade 

This is a non-graded position 

Salary Range 

$20.00 per hour 

Job Type 

Temporary