Sales Supervisor

Sales Supervisor

Location: Wrentham, MA | Boston, MA | Tinton Falls, NJEmployment Type: Full-TimeWork Model: OnsiteJob Type: Job

About the RoleWe're looking for a Sales Supervisor to lead our sales floor team and drive performance across daily operations. You'll be the bridge between frontline associates and store leadership — coaching reps, setting the tone for customer interactions, and making sure targets get hit. This isn't a desk job. You'll be on the floor, in the mix, solving problems as they come up.

What you'll do- Supervise and support a team of sales associates during assigned shifts- Coach team members on product knowledge, sales techniques, and customer engagement- Monitor daily sales metrics and hold the team accountable to goals- Handle escalated customer issues and ensure a high-quality experience- Assist with scheduling, onboarding new hires, and ongoing training- Collaborate with store management on merchandising, promotions, and inventory- Open and close the store as needed

About you- 2+ years of experience in retail or direct sales, at least 1 in a lead or supervisory role- Strong communicator who can motivate a team and have direct conversations when needed- Comfortable with basic reporting and sales tracking tools- Reliable, organized, and able to manage competing priorities on a busy floor- High school diploma or equivalent required; associate's or bachelor's degree a plus

Nice to have- Experience with CRM or POS systems- Background in a commission-based sales environment- Familiarity with visual merchandising standards

What we offer- Competitive hourly pay- Full benefits package- Opportunities to grow into store management roles

To apply, submit your resume through Handshake.