Coordinated Family Support (CFS) Coordinator
About bttr Living
bttr Living is a California Regional Center vendored support services agency. We support adults with intellectual and developmental disabilities and their families. We believe it's okay to need support, and that life deserves to feel better. We value our participants, their families, our employees, and our community.
About the role
Coordinated Family Support (CFS) is a Regional Center service for adults with developmental disabilities who live with their families. As a CFS Coordinator, you are the family's steady point of contact. You help the participant and family understand, access, and coordinate the services and benefits they are eligible for, in their home, in their language, and at their pace.
We are hiring across Alameda, Contra Costa, San Francisco, and San Mateo counties, including Fremont, Hayward, Oakland, Concord, San Francisco, Daly City, San Mateo, and Redwood City.
What you will do
- Meet with participants and families in their homes and communities
- Help families understand and apply for benefits and community resources such as SSI, Medi-Cal, IHSS, CalFresh, housing, and transportation programs
- Coordinate appointments, paperwork, renewals, and follow up so nothing falls through the cracks
- Work alongside Regional Center service coordinators and other providers supporting the participant
- Follow each participant's CFS Plan of Action and track progress toward its goals
- Teach families how to navigate systems so they build confidence over time
- Write clear, timely notes after every visit and keep organized records
- Communicate with the bttr team about progress, needs, and concerns
Who we are looking for
We hire for values first and train the rest. We look for people who are responsible, respectful, dedicated, and willing to learn.
- Experience in the disability field is required, such as work, internship, or practicum experience supporting people with intellectual and developmental disabilities
- Knowledge of public benefits and community resources, or experience helping people access them
- Regional Center experience is a strong plus
- Warm, patient, and able to build trust with families
- Reliable and organized, with strong follow through and clear writing
- Students and graduates in social work, human services, psychology, public health, sociology, and related fields are encouraged to apply
- Bilingual candidates are highly valued, especially Spanish, Cantonese, Mandarin, Tagalog, Vietnamese, and ASL
- Reliable transportation, a valid driver's license, and current car insurance and registration
- Able to pass a DOJ and FBI Live Scan background check
- Legally eligible to work in the United States
What we offer
- Part time positions with flexible scheduling, and full time opportunities
- Paid training, including person centered practices
- Paid sick time, paid time off, and mileage reimbursement
- Health insurance and a CalSavers account for full time employees
- Bonuses and room to grow with a growing agency
- bttr scholarships: two $1,000 scholarships for current college students who are active part time employees
- Direct coordination experience for careers in social work, counseling, public health, and human services
How hiring works
Apply, interview by video, complete your background check and certifications, finish onboarding, then make someone's life better.
Learn more at bttrliving.com