Health Care Navigator
Hybrid position (Will need to report to the main office in Parsippany occasionally for training, team meetings, equipment pick-up, etc.).
- Providing case management services to Supportive Services for Veteran Families Program.
- Assist veterans in gaining entry to VA healthcare (including mental health care) or community care if veterans are not eligible for VA healthcare.
- Assist veteran household members in gaining entry to healthcare (including mental healthcare).
- Connect veterans to VA healthcare by working with the VA Medical Center (VAMC) to facilitate enrollment.
- Help gather documentation and complete paperwork required for enrollment.
- Follow up on enrollment progress to ensure that the veteran is enrolled in VA or community healthcare services.
- Support veterans in identifying healthcare needs and barriers to adhering to recommended healthcare plans.
- Work collaboratively with healthcare teams to facilitate access to care.
- Assist veterans in understanding and communicating with providers to make informed decisions about healthcare.
- Problem-solve barriers to care (i.e. transportation, childcare).
- Assist veterans in utilizing available services including preventative healthcare.
- Provide education or create linkages for veterans to learn about wellness related topics.
- Documents service delivery accurately and timely while ensuring veteran confidentiality.
Qualifications:
- Master’s Degree in Social Work, Psychology, Counseling, or a related field.
- 1-year of prior experience in social services or healthcare working with veterans or the homeless required.
VEVRAA Federal Contractor. Request Priority Protected Veteran Referral. EOE Minorities/Females/Protected Veterans/Disabled Contact.