Maintenance and Technology Student Assistant

Jean Hower Taber Student Union: The Jean Hower Taber Student Union is a 192,500 square foot facility that serves as a central hub for students, faculty, and staff while doubling as an event and conference space for campus users and external clients. The building features various amenities including Auntie Anne’s, Panda Express, Chick-fil-A, Dunkin’, PNC Bank ATM, and Barnes & Noble bookstore. Services and usable space in the JHTSU include the Roo Lounge, Gardner Theatre, Welcome Center, Docu-Zip, various meeting rooms & event spaces, Conference & Event Services and other administrative offices. 

The Jean Hower Taber Student Union includes 6 professional staff members, and roughly 50 student employees. 
 

The Position: The Maintenance & Technology Student Assistant reports to the Assistant Director of Maintenance & Technology within the Jean Hower Taber Student Union. A Student Assistant in Maintenance & Technology is charged with the upkeep and care of the student union facility. Students undertake various disciplines from simple tasks to advanced work. Virtually every aspect of maintenance and technology is covered including carpentry, mechanical, painting, computers, and audio-visual assistance.  

Responsibilities: 

Shift 

Perform regular preventative maintenance tasks/projects in the Student Union facility (including but not limited to drywall repair, painting, tile replacement, furniture repairs, etc.) 

Complete routine walkthroughs and shift checklist throughout scheduled shift 

Execute routine weekly, monthly, quarterly, and annually scheduled maintenance/cleaning tasks  

Track lighting inventory and bulb replacement for the Student Union facility 

Responsible for servicing department owned computers and laptops (including but not limited to reimaging, maintaining software updates and performance, sanitizing meeting room equipment, etc.) 

Regularly maintain and reset building technology and resource storage spaces throughout the facility 

Assist keeping the union clean, neat, and safe; this includes trash and dining areas 

Complete maintenance form tasks and special projects as assigned 

Document maintenance issues through maintenance form 

Assist Operations & Event Support team with A/V equipment setup as needed 

Provide exceptional customer service 

All other duties as assigned 

Teamwork & Communication 

Communicate building concerns through proper channels of communication 

Follow appropriate protocol and safety practices when completing projects/tasks 

Know and understand the contents of the emergency response plan 

Pick up advertised special event shifts when able 

Assist other areas of the JHTSU 

Attend and complete required trainings each semester 

Participate in staff activities 

Skills & Qualifications: 

Must be in good standing at The University of Akron and minimum 2.0 GPA 

Must be able and willing to work at least 10 hours per week 

Must have availability to work Monday – Friday during business hours and occasional evenings/weekend shifts (as needed) as class schedule allows  

Must demonstrates customer service skills 

Possess maintenance, construction, & remodeling skills/experience 

Knowledge of computer service and repair 

Understanding of audio and video equipment set up and usage 

Takes initiative; demonstrates the ability to step up and take charge 

Polite, friendly, and dedicated to work with others and train as necessary 

Able to lift 15-20 lbs. 

Expectations: 

Adhere to all department policies and procedures outlined in the JHTSU Student Employee Handbook 

Check email/Teams daily for updates and information involving the JHTSU operations 

Use proper radio etiquette 

Maintain proper work uniform (including closed-toed shoes) 

Conditions: 

May be exposed to a densely populated space 

May be exposed to fumes, dust and heights 

May be required to work various hours, weekends and/or holidays 

May be required to work unsupervised 

All University of Akron student employees must meet the designated minimum standards as stated on the Student Employment Eligibility Chart. UA student employees must be 18 years or older at the time of their start date. Any approved remote work conducted by student employees MUST be performed within the state of Ohio.