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Local MSP looking for Help Desk Level 1 + 2 Support Rep.  

We are a small but mighty MSP team supporting local small businesses, many in the dental field.  We are proudly in business for 23 years, growing exclusively by customer referrals because of our focus on customer service and accuracy.  

Tasks include Windows Workstation support and troubleshooting, Network install, support, and troubleshooting, Printer and Scanner install, support, and troubleshooting, Medical Imaging support and troubleshooting, VoIP phone setup, support, and troubleshooting, MS Office and various other third party Application support and troubleshooting.  

Required skills include strong customer service skills, documented relevant experience or certifications in Windows (workstation and/or server), Networking, MS Office, etc.  

Important soft skills include clear communication (both written and spoken), determination to find the best solution for the issue at hand, flexibility, and friendliness.  

We are headquartered out of East Cobb GA and hiring for coverage Mon - Fri 8:30 - 4:30.  Job is split between remote support from HQ and onsite client visits throughout metro Atlanta.  Reliable transportation a must.