Security & Guest Services Officer

Security & Guest Services Officer - $17.75/HR Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say You Will Do,” DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.

We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients’ expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.

Job SummaryDSI is growing—again!

We are currently hiring Security Officers in West Chester, PA. Come join a diverse and inclusive team that believes in providing excellent customer service and recognizes that its greatest asset is its employees.

As a Security Officer, you will help maintain a safe and secure environment for our clients, their employees, and the public. This is a customer service-forward, front-facing role that requires one-on-one interaction, professionalism, and strong security awareness. Professionalism, security, and customer service are at the forefront of this position.

This role requires attentiveness, steady movement throughout the shift, keen observation skills, and a strong commitment to safety and customer service excellence.

Essential Job ResponsibilitiesMaintain a safe and secure environment through visible presence and routine patrolsProvide professional, customer-focused service in a forward-facing environmentEngage in one-on-one interactions with visitors, employees, and clients while enforcing site policiesObserve, report, and respond to hazards, incidents, and suspicious activityDemonstrate keen observation skills and situational awareness at all timesFollow DSI policies, client requirements, and post-specific instructionsInteract professionally with clients, visitors, employees, and the publicComplete required reports and documentation accurately and timelyParticipate in training and comply with DSI safety procedures and manualsMaintain steady movement throughout shift, including foot patrols and monitoring assigned areasQualifications & RequirementsMinimum 18 years of ageHigh school diploma or equivalentValid driver’s license preferredReliable transportation and means of communicationBasic to intermediate computer skillsStrong customer service mindset with professional appearance and demeanorEffective written and verbal communication skillsAbility to conduct routine foot patrols, moderate lifting, and work in all weather conditionsMust meet all preemployment requirementsCurrent CPR/AED/First Aid Certification preferred; must be willing and able to obtain certification if not currently certified.Additional Information / BenefitsDental InsuranceVision InsuranceMedical Insurance