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Catalyst Data Center Technician Training Program - New Mexico

Start a career in technology—no prior IT experience required

Interested in a data center career but don't have a technical background? Oracle's Catalyst Foundations program is designed for people who are ready to learn.

Catalyst is a 12-week paid work and training program that prepares participants for a career in Oracle Cloud Infrastructure (OCI) data center operations. Through hands-on experience, technical training, mentorship, and career development, you'll build the foundational skills needed to succeed as a Data Center Technician.

The goal of the program is for trainees to transition to permanent full-time Data Center Technician positions, dependent on successfully completing the program.

Whether you're a recent high school graduate or have experience in retail, hospitality, construction, manufacturing, logistics, the military, or another field, we encourage you to apply if you're excited to learn and build a career in technology. Prior technical experience or a degree is not required.

What you’ll learn

• During the program, you'll receive hands-on training while working alongside experienced technicians.

• You'll develop foundational knowledge in server hardware, data center operations, networking fundamentals, Linux, cloud infrastructure, safety and operational best practices, troubleshooting methodologies, and inventory and logistics operations

• You'll also receive coaching, mentorship, and opportunities to continue developing your technical and professional skills throughout the program.

Responsibilities

What you’ll do during the program

Data center operations and hardware support

• Perform rack-and-stack activities for servers, network devices, and supporting infrastructure

• Assist with server deployments, hardware upgrades, component replacements, and decommissioning activities.

• Perform basic break/fix tasks following approved procedures.

• Support hardware lifecycle management.

• Learn troubleshooting techniques and escalate issues when appropriate.

Network installation and cabling

• Install, organize, and label copper and fiber cabling.

• Assist with network equipment installations.

• Verify cable integrity.

• Learn networking fundamentals and data center communication standards.

Ticket management and operational support

• Complete assigned work using approved ticketing systems.

• Document completed work and operational activities.

• Follow service-level agreements (SLAs), operational procedures, and escalation processes.

Inventory and logistics

• Receive, stage, track, audit, and ship equipment

• Maintain inventory records.

• Support warehouse and material handling activities.

Safety and compliance

• Follow all Standard Operating Procedures (SOPs), Method of Procedures (MOPs), and safety requirements.

• Follow Oracle security, compliance, and change management processes.

• Maintain a clean and safe work environment.

• Use required personal protective equipment (PPE).

Who should apply

Objective Minimum Qualifications

• Minimum 18 years of age

• High School Diploma, GED, or equivalent.

• Demonstrated interest in technology and a desire to build a career in data center operations.

• Ability to learn technical concepts and follow documented procedures with precision.

• Strong communication, collaboration, and teamwork skills.

• Basic understanding of mathematical and computational concepts

• Basic computer skills. Experience with a MAC is a plus though not required.

• Professional attitude with a customer-focused mindset.

• Ability to lift up to 50 pounds safely.

• Ability to climb ladders, work at height, and operate in confined spaces as required.

• Ability to perform physically demanding work in a data center environment, including standing or walking for most of the shift.

• Ability to work non-standard schedules, including nights, weekends, holidays, and shift-based assignments.

• Access to reliable personal transportation to travel to, and between, assigned data center buildings during the shift, as needed.

• Ability to travel locally and up to 5% domestically as required.

• Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card, or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.

Preferred Qualifications

• Exposure to computer hardware, networking, electronics, construction, logistics, military operations, manufacturing, telecommunications, or related technical environments.

• Experience working in team-based operational environments.

• Technical coursework, certifications, vocational training, or related hands-on experience.

• Basic understanding of computer hardware and technology concepts.

• Strong attention to detail and commitment to quality.

• Ability to follow established procedures under supervision.

• Demonstrates learning agility and openness to feedback.

• Strong safety awareness and operational discipline.

• Ability to contribute positively within diverse and inclusive teams.