Part-Time Front Desk / Member Services Associate
Job Overview
Athletic House is seeking a reliable, professional, and personable Part-Time Front Desk / Member Services Associate to support our members and daily operations at our San Francisco location.
This role is ideal for someone who is organized, comfortable working with the public, and able to maintain a welcoming and professional environment in a fitness setting.
Responsibilities
- Greet members and guests in a friendly, professional manner
- Check members in and assist with general membership questions
- Help maintain an organized and professional front desk area
- Answer basic phone, email, and in-person inquiries
- Assist with member account questions and direct issues to management when needed
- Support day-to-day facility operations and communicate maintenance or safety concerns
- Help ensure the facility remains clean, presentable, and ready for members
- Follow opening, closing, and front desk procedures
- Support management with basic administrative and operational tasks as needed
Qualifications
- Strong customer service and communication skills
- Dependable and punctual
- Comfortable using basic computer and point-of-sale systems
- Able to work independently and follow established procedures
- Professional appearance and demeanor
- Previous front desk, hospitality, customer service, or fitness industry experience is preferred but not required
- Must be available for a flexible part-time schedule, including some early mornings, evenings, and/or weekends as needed
Position Details
- Part-time
- On-site
- San Francisco, CA
- $19.61 per hour
We are looking for team members who are dependable, welcoming, attentive to detail, and interested in helping create an excellent experience for Athletic House members.