Merchandising & Hospitality Intern

Merchandising & Hospitality Internship

Casper Spuds Baseball | Casper, Wyoming
Summer 2027 Internship | Merchandising · Retail Operations · Hospitality · Inventory Management · Sports Business

About the Casper Spuds

Thank you for your interest in joining the Casper Spuds Baseball organization!

The Casper Spuds are a minor league-style collegiate summer baseball organization based in Casper, Wyoming. We combine competitive collegiate baseball with the entertainment, promotions, community engagement, and fan experience of minor league baseball.

Our goal is to provide interns with meaningful, hands-on experience that prepares them to compete for future opportunities in collegiate and professional sports. Spuds interns aren't simply observing from the sidelines—they become an important part of our organization and help bring the Spuds experience to life throughout the season.

We are happy to work with students who wish to fulfill requirements for college internship credit when applicable. Previous experience working in sports is not required. We are looking for motivated, organized individuals who are ready to learn, contribute, and become part of the Spuds team.

Position Overview

The Casper Spuds are seeking an organized, dependable, and customer-focused Merchandising & Hospitality Intern to join our organization for the 2027 summer baseball season.

This internship provides hands-on experience in sports merchandising, retail operations, inventory management, e-commerce fulfillment, concessions support, food and beverage operations, hospitality, and fan experience within a minor league-style collegiate summer baseball organization.

The Merchandising & Hospitality Intern will play an important role in the day-to-day operation of the Spuds Team Store while also supporting the inventory and replenishment needs of concessions and other food and beverage locations throughout Mike Lansing Field.

This position isn't simply about selling T-shirts or stocking shelves. Interns will gain experience with the operational side of a sports organization by helping manage merchandise and food and beverage inventory, identifying replenishment needs, fulfilling online orders, maintaining product displays, supporting group hospitality, and ensuring retail and concession areas are prepared for fans.

The ideal candidate enjoys working with people, is highly organized, pays attention to details, and is interested in learning how merchandising, hospitality, inventory, and customer experience contribute to the business side of a sports organization.

Key Responsibilities

Spuds Team Store Operations: Assist with the daily operation of the Casper Spuds Team Store, including opening and closing procedures, customer service, sales transactions, merchandise organization, and overall store presentation.

Customer Service: Assist fans with merchandise selections, purchases, questions, and other retail needs while providing a welcoming and positive Spuds experience.

Merchandise Inventory: Maintain accurate and organized merchandise inventory records and assist with receiving, counting, organizing, storing, and tracking merchandise throughout the season.

Inventory Replenishment: Monitor merchandise levels throughout game days and events and replenish apparel, hats, accessories, and other products as necessary.

Product Performance: Help identify best-selling merchandise, low-stock products, seasonal trends, and potential reorder needs and communicate those observations to Spuds leadership.

Merchandise Displays: Maintain clean, organized, attractive, and appropriately branded merchandise displays throughout the Team Store and other retail areas.

Online Store Fulfillment: Assist with processing and fulfilling online merchandise orders, including locating products, verifying orders, packaging merchandise, preparing shipments, and maintaining accurate fulfillment records.

Concessions Inventory Support: Assist with tracking food, beverage, paper product, and concession supply inventory throughout the season.

Concession Replenishment: Monitor inventory levels at concession stands and food and beverage locations and help replenish products and supplies before, during, and after games and events.

Game-Day Concessions Preparation: Help ensure concession locations are appropriately stocked and prepared prior to gates opening, including beverages, food products, serving supplies, condiments, and other operational necessities.

Food & Beverage Inventory: Assist with receiving, organizing, counting, rotating, storing, and tracking food and beverage inventory.

Vendor Coordination: Assist Spuds staff with receiving deliveries and organizing products from food, beverage, merchandise, and other vendors.

Inventory Counts: Participate in routine merchandise, food, beverage, and supply inventory counts to help maintain accurate records and identify purchasing or replenishment needs.

Concession Area Standards: Help ensure concession and food service areas remain organized, appropriately stocked, and maintained in accordance with applicable health, safety, and organizational standards.

Event Operations: Assist with merchandise and concession operations during Casper Spuds home games, American Legion baseball games, and other events hosted at Mike Lansing Field, including festivals, concerts, and special events as applicable.

Group Hospitality: Assist with preparing and supporting group outings, parties, and hospitality areas, including coordination of applicable food, beverage, and merchandise needs.

Team & Game-Day Meals: Assist with the coordination, organization, and distribution of pregame and/or postgame meals associated with Casper Spuds home games.

Promotional Support: Assist with merchandise giveaways, theme nights, fan zones, special promotions, and other events involving merchandise or hospitality operations.

Brand & Pricing Consistency: Collaborate with Spuds staff to help maintain consistent branding, pricing, signage, and product presentation throughout retail and hospitality areas.

Point-of-Sale Operations: Accurately process purchases and appropriately handle cash, credit card, and other point-of-sale transactions as assigned.

Game-Day Operations: Collaborate with Spuds staff and fellow interns to support game-day activities, special events, and the overall fan experience.

Team Operations: Summer baseball is a team effort. Interns may assist with additional team and organizational responsibilities as needed to help provide a positive, safe, and memorable experience for Spuds fans.

What You'll Learn

This internship is designed to provide real-world experience for students interested in careers in sports business, merchandising, hospitality, retail management, event management, marketing, or professional sports.

Throughout the summer, interns will have opportunities to develop skills in:

• Sports merchandising and retail operations
• Merchandise inventory management
• Food and beverage inventory management
• Inventory tracking and replenishment
• E-commerce order fulfillment
• Point-of-sale operations
• Product presentation and visual merchandising
• Customer service and fan engagement
• Concession operations
• Food and beverage operations
• Group hospitality
• Game-day and event operations
• Vendor and delivery coordination
• Product sales and purchasing awareness
• Sports branding
• Promotions and theme-night support
• Revenue-generating sports operations
• Event preparation and logistics
• Professional communication and teamwork
• Problem-solving in a fast-paced event environment

Most importantly, interns will gain exposure to the business and operational side of a sports organization and learn how retail, concessions, inventory, and hospitality work together to influence both revenue and the overall fan experience.

Qualifications

The ideal candidate will have:

• Current enrollment in or recent completion of a college program in Sports Management, Hospitality Management, Business, Marketing, Retail/Merchandising, Event Management, or a related field.
• A strong interest in sports business, merchandising, hospitality, retail, or event operations.
• Strong customer service and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to accurately handle cash and point-of-sale transactions.
• Ability to maintain accurate inventory counts and records.
• Ability to recognize low inventory and replenishment needs.
• Ability to work efficiently in a fast-paced game-day environment.
• Ability to prioritize multiple responsibilities and respond to changing operational needs.
• A positive, energetic, and professional attitude.
• Ability to work independently while also collaborating effectively with Spuds staff and fellow interns.
• Willingness to take initiative and help wherever needed.
• Ability to lift, move, organize, and restock merchandise, food, beverages, and concession supplies as appropriate for the position.
• Ability to work a flexible schedule during our 2027 season.
• Interest in pursuing a career in sports management, hospitality, merchandising, retail operations, event management, or professional sports.

Previous experience in customer service, retail, food and beverage, hospitality, inventory management, or point-of-sale operations is preferred but not required.

Internship Duration & Benefits

Internship Dates: Mid-May through the second week of August 2027

Location: Casper, Wyoming

Position Type: In-person summer internship

Summer Stipend Offered

Housing Provided during the internship.

Game Day Meal Provided

Additional benefits include:

• Hands-on experience within a minor league-style collegiate summer baseball organization
• Experience operating a sports team retail store
• Hands-on merchandise and food and beverage inventory experience
• Experience with e-commerce order fulfillment
• Exposure to concessions and hospitality operations
• Experience supporting group outings and special events
• Exposure to the revenue-generating side of sports operations
• Experience with game-day and event logistics
• Opportunities to collaborate with marketing, promotions, sponsorship, and game-day operations personnel
• Opportunities to work directly with team leadership, fans, vendors, sponsors, and community partners
• Professional networking opportunities within the sports industry
• Résumé-building experience and professional references based on performance
• College internship credit may be available in coordination with the student's college or university

Why Intern with the Casper Spuds?

A successful game day depends on much more than what happens between the lines.

Before fans arrive, merchandise needs to be displayed, concession areas need to be stocked, online orders need to be fulfilled, hospitality spaces need to be prepared, and hundreds of small operational details need to be handled correctly.

As a Merchandising & Hospitality Intern, you'll gain hands-on experience with those behind-the-scenes operations while also interacting directly with the fans who make Spuds Baseball possible.

You'll see how inventory becomes merchandise, merchandise becomes sales, food and beverage operations support the fan experience, and attention to small details can have a major impact on both customer satisfaction and organizational revenue.

Rather than learning sports business only from a classroom, you'll have the opportunity to experience the retail, hospitality, and operational side of a real sports organization throughout an entire summer season.

Whether your goal is to work in professional sports, hospitality, merchandising, retail management, event operations, or sports business, this internship provides an opportunity to develop practical skills in a fast-paced and highly interactive environment.

Application Process

We are looking for interns who are ready to learn the business, serve our fans, stay organized, and help keep Spuds Baseball running behind the scenes.

Applicants should submit a résumé highlighting any relevant experience in customer service, retail, hospitality, food and beverage, inventory, event operations, sports, or other related areas.

Previous sports experience is not required. We are especially interested in applicants who demonstrate reliability, attention to detail, initiative, organization, and a willingness to provide an excellent experience for Spuds fans.

We look forward to reviewing your application and introducing you to Spuds Baseball in Casper, Wyoming!

Stock it. Sell it. Serve it. Help create the Spuds experience.

The Casper Spuds are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other status protected by applicable law.