AI & Business Operations Fall Intern

Performing the highest-quality construction services for over two decades, New York City-based Mass Contracting provides general contracting, construction management, and pre-construction services to a broad range of commercial clients throughout the New York metropolitan area, including many Fortune 500 companies.

As a certified women-owned business, Mass Contracting is seeking a highly motivated AI & Business Operations Intern for the Fall of 2026. This role is ideal for a student interested in business operations, process improvement, technology, and artificial intelligence. The intern will work closely with multiple departments to analyze workflows, identify opportunities for operational efficiencies, and support innovation initiatives across the organization.

Upon joining Mass Contracting, you will gain hands-on experience evaluating business processes, researching and testing AI-driven solutions, documenting procedures, and supporting projects that improve how the company operates. This is a highly visible position that offers direct exposure to senior leadership, cross-functional collaboration, and meaningful opportunities to contribute to strategic initiatives.

Working within a growing construction management company provides a unique opportunity to see how technology and operational excellence drive business success. You will help identify smarter ways of working, support process improvement efforts, and contribute to projects that create measurable impact across the organization. Strong performers may have the opportunity to extend their internship into the Spring of 2027 and take on additional responsibilities as projects evolve.

Expected Start Date: Monday, October 19

QUALIFICATIONS / BASIC JOB REQUIREMENTS:

• Interest in business operations, process improvement, technology, consulting, entrepreneurship, or project management.
• Strong analytical and critical thinking skills with the ability to identify inefficiencies and recommend practical solutions.
• Proficiency in Microsoft Excel, Word, PowerPoint, and other business productivity tools.
• Highly organized with exceptional attention to detail and follow-through.
• Ability to manage multiple projects and competing priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• Comfortable gathering information from different stakeholders and documenting business processes.
• Ability to think strategically while also executing day-to-day tasks.
• Self-motivated, resourceful, and eager to take ownership of projects.
• Demonstrated curiosity about emerging technologies, automation, and artificial intelligence.
• Ability to analyze data, identify trends, and present findings in a clear and actionable manner.
• Comfortable learning new software platforms and business systems.
• Experience with AI tools, Power BI, SQL, Python, Power Automate, or similar platforms is a plus but not required.
• Must demonstrate the following competencies to perform the essential functions of this position: analytical thinking, problem solving, initiative, communication, organization, adaptability, process improvement, and project coordination.

What You'll Be Doing

• Analyze business workflows and identify opportunities to improve efficiency.
• Research, test, and implement AI and automation tools to streamline operations.
• Document standard operating procedures and create internal process guides.
• Assist with reporting, data analysis, and performance tracking initiatives.
• Support cross-functional projects involving operations, project management, recruiting, marketing, and technology.
• Evaluate existing systems and recommend process improvements.
• Develop presentations and recommendations for leadership.
• Help drive innovation initiatives that improve how the company operates.