Quality Assurance Engineer

Quality Assurance Engineer

San Diego, California | Onsite | Full-Time

The Quality Assurance Engineer supports quality engineering activities within a manufacturing environment, investigating product, process, and customer quality issues and driving timely resolution. This role conducts root cause analysis, implements corrective and preventive actions, and partners closely with manufacturing, engineering, and quality teams to improve product quality, compliance, and overall operational performance. The position offers broad exposure to customer complaints, audits, process improvement, and manufacturing support, with the opportunity to make a direct impact on product quality and customer satisfaction in a fast-paced, advanced manufacturing setting.

Responsibilities

Support quality engineering activities within a manufacturing environment to ensure products consistently meet internal and customer quality standards.Investigate product, process, and customer quality issues and drive timely, effective resolution.Conduct root cause analysis using methodologies such as 5 Why, RCA, and CAPA, and implement corrective and preventive actions to eliminate recurring issues.Review production processes and analyze quality data to identify trends, risks, and opportunities for continuous improvement.Partner with manufacturing, engineering, and quality teams to improve product quality, regulatory compliance, and overall operational performance.Support customer complaint investigations, including data collection, root cause determination, and development of corrective actions, and communicate findings and resolutions clearly.Create, maintain, and update quality documentation, reports, and records to ensure accurate and complete quality system information.Participate in internal and external quality audits and support ongoing quality system compliance initiatives, including ISO 9001 activities.Review engineering drawings, specifications, and manufacturing documentation to verify that quality requirements are clearly defined and met.Support manufacturing operations by identifying quality risks, recommending improvements, and helping implement process changes.Work cross-functionally with manufacturing, production, engineering, and quality teams to ensure products meet customer requirements and internal standards.Engage in hands-on involvement with manufacturing processes and quality investigations on the production floor and in cleanroom environments as needed.Interact with customers regarding quality issues, investigations, and corrective actions when required.Demonstrate strong problem-solving skills, initiative, and ownership of quality improvement initiatives in a fast-paced manufacturing environment.Ensure adherence to requirements for working in an ITAR-regulated environment, including appropriate handling of controlled products and information.

Essential Skills

3–5 years of quality engineering experience within a manufacturing environment preferred, with consideration for candidates with less experience who possess strong internship, co-op, or relevant manufacturing quality experience.Demonstrated experience supporting quality engineering activities in a production or manufacturing setting.Proven experience performing root cause investigations and corrective action activities using tools such as Root Cause Analysis, Corrective Action, 5 Why Analysis, CAPA, or similar methodologies.Strong analytical, troubleshooting, and problem-solving abilities applied to complex manufacturing and quality issues.Ability to independently solve problems, drive quality improvements, and take ownership of quality initiatives.Experience working cross-functionally with manufacturing, production, engineering, and quality teams.Ability to effectively communicate technical information across multiple levels of an organization, both verbally and in writing.Strong attention to detail and excellent documentation skills for reports, records, and quality system documentation.Eligibility to work in an ITAR-regulated environment.