Pharmacy Technician

ted service logistics to support continuity of care.

8. Maintain accurate and complete patient, pharmacy, and operational records within electronic information management systems.

9. Provide professional customer service by communicating with patients, caregivers, healthcare providers, referral sources, and internal departments, escalating clinical concerns as appropriate.

10. Support reimbursement and administrative processes by verifying required authorizations, maintaining documentation, and assisting with pharmacy records management.

11. Generate, distribute, and maintain operational, quality, and management reports while participating in performance improvement initiatives.

12. Provide administrative and cross-functional support to pharmacy leadership and other departments while completing required training, competencies, and assigned projects.

13. Other related duties as assigned by manager or designee.

JOB REQUIREMENTS AND QUALIFICATIONS

Education:

• High school diploma or equivalent required.

Certifications or Licenses:

• Current and unrestricted pharmacy technician licensure, certification or registration where required by state law. If required by state law:

o Pharmacy Technician Certification (CPhT) through the Pharmacy Technician Certification Board (PTCB) is acceptable; or

o Eligibility to obtain within six (6) months of hire; this includes training permit.

• Completion of sterile compounding training and competency assessments as required by company policy and regulatory standards, if required by state law.

Experience

• Knowledge of basic drug terminology, pharmaceutical calculations, drug use and aseptic technique.

• Previous sterile compounding experience in a home infusion, hospital, or specialty pharmacy setting.

• Knowledge of USP <797> and USP <800> standards and practices.

• Minimum one (1) year of pharmacy technician experience preferred; home infusion, sterile compounding, or specialty pharmacy experience preferred.

• Knowledge of pharmacy operations, medication preparation, inventory management, and pharmacy documentation practices.

• Working knowledge of applicable state and federal pharmacy regulations and quality standards

• Proficient with pharmacy management systems, electronic medical records, and Microsoft Office applications.