2027 DHS Internships | AmeriCorps Program Support

OFFICE OF STRATEGY AND PLANNING

KEYS Service Corps | AmeriCorps Program Support Intern

Help AmeriCorps Volunteers succeed from recruitment through service. You’ll support the day-to-day operations of KEYS Service Corps while building experience in program coordination, community resources and volunteer engagement.

About Allegheny County DHS

Allegheny County Department of Human Services (DHS) connects people in need with services that help. Each year, DHS and its network of 300+ community-based organizations serve more than 200,000 residents across Allegheny County. Interns contribute to real public-sector work while learning alongside professionals working in human services, data, technology, policy, communications and program operations.

What You’ll Do

• Serve as an initial point of contact for AmeriCorps Volunteers and connect them with appropriate resources and staff.
• Research community resources that can support Volunteers during their service term.
• Assist with recruitment, applicant communication, interviews, references and onboarding.
• Support site visits and communication with placement sites.
• Maintain confidential Volunteer records and assist with engagement, communications and reporting.

What You’ll Gain

• Hands-on experience coordinating a public-service program.
• Experience with recruitment, onboarding, Volunteer engagement and retention.
• Exposure to community resources, service sites and human-services systems.
• Practical experience in program administration and stakeholder communication.

What We’re Looking For

• Strong communication and relationship-building skills.
• Organized, dependable and attentive to detail.
• Strong problem-solving and research skills.
• Ability to handle confidential information appropriately.
• Proficiency with Microsoft Office and interest in human services, education, community programs or public administration.