Front Desk Associate

Title:   Front Desk Associate - Intern

Approximate Start/Duration and Any Standard Hours

• October 2026-December 2026 (would consider extending to winter 2027 as well)
• Available to work during museum open hours (Thu/Fri/Sat 10-6, Sun 12-5).   Not all those hours but PTM would like to schedule you 10-16 hrs per week
• Occasionally will request help/availability supporting private events in non-standard hours.

Role Description:

• This individual operates PTM’s front desk during museum open hours.   Welcomes and orients visitors
• Operates point-of-sale system for admissions, merchandise sales, returns/exchanges.   Assists with e-commerce fulfillment.
• Summons other museum staff and pairs visitors up with museum docent when appropriate
• Answers incoming calls – and directs messages or contacts as appropriate.  Maintains order/cleanliness of immediate entry/merchandise area of museum.
• Responsible for daily sales opening/closing records
• This role has significant “downtime” when patron traffic is light – acceptable to bring interruptible reading or school work
• As associate grows in this role, will ask their involvement in social media and marketing work during business hours

Candidate Qualifications:

• Personable and comfortable initiating conversation with all ages/types of visitors
• Sophomore or above preferred
• Critical to be punctual, timely and dependable – museum is lightly staffed!  Clearly will need personal transportation.
• Although a non-profit organization, this is a similar experience to what would be seen in a small retail storefront – candidate with retail “sales” experience preferred
• Interest in automotive and community history preferred
• Previous experience with point of sale systems preferred.   Very light accounting and arithmetic required.

Michigan Works funding of this opportunity may require additional eligibility or documentation requirements