Child Support Officer

Steele County government is driven to deliver quality services in a respectful and fiscally responsible way. Our core values include: Teamwork, Positivity/Forward-Thinking, Respect, Accountability and Integrity. 

Child Support Officer (2 positions)

Hiring Range: $28.04 - $35.78 per hour

Full-Time, Non-Exempt

Benefit & Pension Eligible*                                      

Shape the future of human services in Steele County. We are seeking individuals who want to be on a high-performing team, foster a healthy and inclusive work culture, and implement innovative systems that deliver services with accountability, dignity, and measurable impact.

About Steele County Human Services 

The Minnesota Prairie County Alliance (MNPrairie) is a collaborative human services agency formed in 2014 by Dodge, Steele, and Waseca counties to deliver essential services through a shared structure.  Steele County has made the decision to transition out of the collaborative and establish an independent county human services department. Planning and activities for this separation are underway, with the new department scheduled to launch on January 1, 2027.  This change reflects Steele County’s commitment to local service delivery and meeting the unique needs of its residents. Our intention is to build our team and have the new members join us towards the end of 2026 or early January 2027!

Under the direction of the Eligibility & Enrollment Supervisor, the Child Support Officer is responsible for providing paralegal and non-legal functions related to the establishment and enforcement of child support orders.  Duties of the job include such responsibilities as interviewing mothers and alleged fathers; locating absent parents; establishing paternity of children and establishing, modifying and enforcing court orders for child support, child care and/or medical support in an expedited child support process or through judicial court system; collecting and disbursing payments; and maintaining case management records and files. Duties include but are not limited to:

• Prioritizes and performs caseload and case management duties in accordance with established deadlines, policies and procedures by federal and state law and the MN Department of Human Services pertaining to the expedited process for obtaining consistent financial support for children.
• Researches and prepares legal documents for the review, approval and/or signature of the County Attorney in the process of obtaining adjudication or paternity or establishing, modifying and/or enforcing an order for child support. 
• Testifies in court and court hearings regarding the factual basis for legal documents submitted before the court and other relevant factors pertaining to individual cases.  Appears at Expedited Court hearings for county-initiated motions and pro se matters. 
• Provides information and explains child support procedures, policies, rules etc. to educate and better assists clients. 
• Locates absent parents through investigative efforts and cooperation with law enforcement, governmental agencies, internet, intergovernmental website portal, families and friends and employers.      Accesses MN Driver Vehicle Services and Odyssey court document management system for current addresses and other information available within the State databases. 
• Collects child support payments and outstanding arrearages through enforcement methods provided by law. 

Successful candidates will have:

• High School Diploma or GED Equivalence 
• Minimum of 3 years relatable human service experience in the area of child support, enforcement, public assistance or an equivalent combination of education and experience
• Valid Driver’s License
• Ability to pass a background check

How to Apply

Click https://secure6.entertimeonline.com/ta/6128339.jobs?ShowAllOpenings to complete an online application. First review of applications set to occur on Thursday, October 8th, 2026. We will continue to review applications as we receive them.

*Steele County will contribute to HSA/VEBA $1,700 for single or $3,500 for family (if you elect to pay for our Medical insurance that is provided by Medica); other benefits that are available include dental, vision, life insurance, long term disability insurance, deferred compensation plan, pension plan, employee assistance program, paid time off, etc. 

Cost of living adjustment and pay increases per union contract. The pay range listed is our 2026 rates. We are currently set to receive a 4% cost of living adjustment on 1/1/2027.

Selection Process

Applicants will be rated based on their application materials and answers to the supplemental questionnaire. The information provided should clearly outline your work experience and skills and support your answers to the supplemental questions. Falsified information may result in disqualification for this position and future positions with Steele County.