Student Worker, Customer Support

Job Description
The Student Worker, Customer Support provides customer support by proactively monitoring ArcBest shipments and quickly resolving problems as they arise.

Responsibilities
* Communicate shipment status to both internal and external customers.
* Find, recommend, and implement solutions to problems.
* Operate office machines, such as photocopiers, facsimile machines, voice mail systems, and personal computers.
* Type, format, proofread, and edit correspondence and other documents using computers.
* Other duties and projects, as assigned.

Requirements
Education:
* Pursuing Bachelor's Degree, required

Experience:
* No prior experience necessary

Computer Skills:
* Basic competence in phone skills, listening, and computer programs like Microsoft Office Outlook.

Competencies:
* Active Learning
* Flexibility and Adaptability
* Initiative
* Interpersonal Relationships
* Managing Multiple Priorities
* Problem Solving

Other Details
Work Hours:
* This is a part time position that will average fewer than 30 hours per week. Work hours generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.

Travel Requirements:
* Minimal (0%-25%)

Compensation:
* This is an hourly position paid biweekly.

About Us
ArcBest is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across 250 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.

Our people make the difference. From customer service and operations to technology, sales and logistics professionals, every employee plays a role in supporting customers and solving complex logistics challenges. It's the kind of people-first culture that's earned recognition as a Best Company to Work For by U.S. News & World Report and one of America's Best Employers for Company Culture by Forbes.

At ArcBest, you're part of a team grounded in our core values: Creativity, Integrity, Collaboration, Growth, Excellence and Wellness. Whether you're starting your career or bringing years of experience, you'll find opportunities to learn, grow and make an impact.