Customer Service and Data Specialists - Global Shipping

Customer Service & Data specialists (10 Immediate Openings)

Location : Rutherford, New Jersey

About Ocean Network Express (ONE)

Ocean Network Express (ONE) is the world’s 6th largest container shipping line, operating over 200 iconic magenta ships across 120+ countries. We turn complex global trade data into real-world supply chain solutions.

Role Overview

We are hiring 15 entry-level specialists to transform raw operational data into actionable business insights. In this role, you track key logistics metrics, and optimize container shipping networks alongside our global trade teams. Beyond data analysis, you will play an integral role in daily operations, providing responsive client support, and handling specialized logistical functions to ensure seamless trade execution.

Key Responsibilities

Build and update Excel models to track vessel usage, freight rates, and supply chain costs.

Create clear reports and dashboards (Excel, Power BI) for business leaders.

Analyze trade data to identify cost savings and process efficiencies.

Audit large datasets to ensure data accuracy across regional networks.

Provide seamless client suport and coordinate between teams.

Requirements

Education: Recent Bachelor’s graduate .This is a full time opportunity and not part time.

Excel Skills: Strong proficiency required (XLOOKUP, Pivot Tables, IF functions, data formatting).

Client Support : Strong communication skills and ability to interact with business clients and partners.

Analytical Mindset: Comfortable working with numbers and presenting clear findings.

Work Authorization: Must be authorized to work in the U.S. without sponsorship.

Only candidates locally based out of New Jersey are being considered at the moment.

Immediate full-time hiring with clear growth pathways.

Competitive compensation, 401(k) matching, and comprehensive health benefits.

Hands-on experience in global trade, logistics, and supply chain analytics.