MOBILE PROGRAMS NAVIGATOR

THE POSITION

The Mobile Program Navigator provides holistic student support and workforce navigation services for Peninsula College's Mobile Training programs. This position serves as a primary point of contact for students participating in mobile workforce training programs delivered throughout the Olympic Peninsula, including rural, tribal, and underserved communities.

The Navigator supports student recruitment, enrollment, retention, completion, and employment outcomes by connecting students to academic, career, financial, and community resources. The position works collaboratively with mobile program staff, faculty, employers, workforce partners, tribal communities, and community organizations to ensure students receive comprehensive support throughout their educational journey.

This position focuses on the following objectives:

• Deliver equitable support services that promote student access, retention, completion, and employment.
• Support participants enrolled in workforce training programs offered through the Mobile Training Unit.
• Develop student success plans and provide ongoing coaching and case management.
• Assist with recruitment, outreach, and community engagement activities throughout the College service district.
• Establish and maintain relationships with employers, workforce agencies, tribal partners, and community organizations.
• Collect and report data related to student participation, persistence, completion, credentials earned, and employment outcomes.
• Identify barriers to student success and connect students with appropriate support resources.
• This position is grant-funded and continued employment is dependent upon the availability of funding. Grant funded is expected through October 2029.

KNOWLEDGE, SKILLS AND ABILITIES:

Student Success and Navigation

• Provide individualized student support, coaching, and case management services.
• Assist students with admissions, registration, financial aid, and enrollment processes.
• Connect students to advising, tutoring, basic needs resources, childcare, transportation assistance, and other support services.
• Monitor student progress and proactively intervene when barriers to success are identified.
• Maintain regular communication with students through multiple formats, including in-person, phone, email, and text communication.
• Advocate for student needs and foster equitable access to educational opportunities.

Mobile Program Support

• Travel with and support Mobile Programs throughout the Olympic Peninsula.
• Provide on-site student support during training activities delivered at community locations.
• Assist students in obtaining required materials, equipment, and program resources.
• Coordinate student orientations and information sessions.
• Support faculty and instructional staff in creating a welcoming and supportive learning environment.

Outreach and Community Engagement

• Collaborate with the College Outreach Team to recruit students into mobile workforce programs.
• Conduct presentations and outreach activities at community events, schools, workforce centers, tribal communities, and partner organizations.
• Develop relationships with employers and industry partners to support student employment pathways.
• Promote awareness of Mobile Programs and training opportunities throughout the service area.

Career and Employment Support

• Assist students with career exploration, resume development, interview preparation, and job search activities.
• Connect students with internships, apprenticeships, work-based learning, and employment opportunities.
• Coordinate with employers to identify workforce needs and employment openings.
• Support student transitions from training to employment and follow up on employment outcomes.

Data Collection and Grant Reporting

• Maintain accurate student records and case notes.
• Collect and track participation, completion, and employment outcome data.
• Prepare reports and documentation required by grant funders.
• Complete and submit required time and effort reports in accordance with grant and institutional requirements.
• Participate in grant meetings, coalition meetings, and continuous improvement activities.

QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree or equivalent combination of education and experience
• Experience in student services, workforce development, case management, advising, career services, education, human services, or a related field.
• Understanding of the communities, workforce needs, and educational opportunities throughout the North Olympic Peninsula.
• Demonstrated ability to build relationships with diverse populations and community partners.
• Experience providing individualized support and guidance to individuals from diverse backgrounds.
• Strong computer skills, including Microsoft Office applications and database systems.
• Strong written, verbal, and interpersonal communication skills.
• Ability to travel frequently throughout Clallam and Jefferson Counties.

PREFERRED EDUCATION AND EXPERIENCE:

• Experience working within a community college, workforce development, or adult education environment.
• Knowledge of or experience with innovative and inclusive support strategies that bolster student’s retention and success.
• Experience supporting grant-funded programs.
• Experience working with tribal communities.
• Knowledge of workforce training pathways and regional labor market needs.
• Experience with outreach, enrollment, recruitment, or student retention initiatives.

REQUIRED PHYSICAL ABILITIES:

• Work is performed in an office environment that requires standing and/or sitting and entering data for extended periods.
• Must be able to operate telephones, computers, and a variety of office equipment.
• Must be able to lift 25 pounds

WORK SCHEDULE AND ENVIRONMENT:

• Full-time, 40 hours per week.
• Typical work schedule is Monday through Friday, 8:00 a.m. – 5:00 p.m.
• Some evening and weekend work may be required.
• Work Environment: Hybrid/Field-Based.
• Official Duty Station: Port Angeles Campus.
• Frequent travel throughout Clallam and Jefferson Counties, including rural and tribal communities.
• Employees may be required to use a personal vehicle to travel between work sites, partner locations, and community events. Mileage is reimbursed in accordance with Peninsula College and Washington State travel regulations.
• Valid Washington State driver's license required.

BACKGROUND CHECK:
Job offers are contingent on the successful completion of reference and background checks, which may include a review of criminal history, in accordance with Washington State law and federal guidelines. A criminal record does not automatically disqualify an applicant. Any information obtained will be evaluated on an individualized basis and considered only to the extent that it relates to the responsibilities of the position and the applicant’s ability to perform its essential functions.

EMPLOYMENT TERMS:
In compliance with the Immigration and Naturalization Act, proof of authorization to work in the United States will be required at the time of hire.

EMPLOYMENT PAY AND BENEFITS INFORMATION

• Full-Time Exempt position 
• Annual Salary Range: $60,000.00
• Anticipated starting monthly salary: $5,000.00

Full Time Employee Benefits:
•    Excellent benefits: including medical, dental, life, and long-term disability insurance; as of July 1, 2025, Peninsula College contributes $1,333 per month to the cost of the Washington State employee insurance programs. 
•    Retirement plan options with employer contributions; optional credit union and tax-deferred annuity programs.  
•    Peninsula College is a qualified employer for the Public Service Loan Forgiveness program. If you work for the College full time, have had Direct Loans and are on an eligible repayment plan, you are eligible to apply. 
•    Sick leave accrual is 8 hours times Full-Time Equivalent per month.
•    Vacation Leave accrual is 11.33 hours times Full-Time Equivalent per month and will increase with years of experience.
•    Personal Leave is 24 hours times Full-Time Equivalent, every July 1, prorated on date of hire.
•    Personal Holiday is 8 hours times Full-Time Equivalent, per year after 4 months of service.

Application Submission Procedure:
A complete application file will include:
•    College employment application (online)
•    PDF - current resume 
•    PDF - Cover letter addressing specific qualifications of this position, and provide a one to two sentence statement on how you may be able to contribute to a culture of equity at Peninsula College
•    PDF - three current professional references qualified to assess your experience and ability to perform the duties specified. Please include references’ name, email addresses and telephone numbers

Application materials may be uploaded electronically, by mail, or email to:
 Human Resources
 Peninsula College 
 1502 E. Lauridsen Blvd.
 Port Angeles, WA 98362
 Phone: (360) 417-6298
 Email: pchr@pencol.edu

Applications submitted electronically will be accepted without signatures.

Apply on the Peninsula College website: Human Resources & Employment | Peninsula College