Freight Specialist

Freight Specialist

Location: Fairborn, GA, US
Salary Range: $60,000.00 – $65,000.00 Annually
Come join the TOTO USA Family!

The bathroom is where we start and end our days—it's an everyday luxury we’d never want to do without. TOTO believes that people should have the greatest comfort, convenience, and performance design possible in the bathroom. Improving people's lives is what inspires every TOTO innovation.

TOTO is one of the world's largest plumbing products manufacturers, offering a complete line of residential and commercial plumbing fixtures, fittings, faucets, accessories, shower/flush valves, lavatories, toilets, air baths, and urinals. More than 1,500 TOTO engineers and their colleagues are committed to achieving the seamless integration of performance, conservation, technology, and innovation.

Perks of the Job:

• Excellent benefit package, including medical, dental, vision, and life insurance.
• Paid vacation, paid holidays, and 401(k) with a company match after one (1) year that vests immediately upon participation.
• Collaborative, dynamic work environment within a fast-paced, awesome company.

Position Summary

The Freight Specialist coordinates international import and export freight activities to support the timely, accurate, and cost-effective movement of materials, products, and supplies. This role serves as a liaison among suppliers, freight forwarders, internal departments, warehouses, and third-party logistics (3PL) providers to manage shipment documentation, track freight activity and costs, resolve transportation and receiving issues, and maintain accurate shipment and inventory records.

Essential Functions:

• Coordinate international import and export shipments, including full container load (FCL), less-than-container load (LCL), and air freight, from origin through final receipt.
• Collaborate with suppliers, freight forwarders, internal departments, and 3PL providers to schedule shipments, monitor delivery dates, and resolve transportation or receiving issues.
• Review freight options, obtain and compare carrier/forwarder quotes, and support cost-effective, timely transportation decisions.
• Monitor, track, and analyze international freight costs and shipment activity to improve transportation efficiency and control costs.
• Review import and export shipping documentation for completeness and accuracy, maintaining required records and supporting paperwork.
• Coordinate freight-related invoicing and documentation with international freight forwarders and internal departments.
• Track international shipments and proactively investigate delays, missing shipments, documentation discrepancies, and other exceptions through resolution.
• Coordinate container and receiving documentation with Production Planning & Control (PP&C), warehouses, and 3PL providers to support timely receipt and accurate inventory movement.
• Maintain inventory accuracy and support compliance with company procedures, safety requirements, ISO standards, and 5S practices.

Supervisory Responsibilities:

• No supervisory responsibilities.

Qualifications

Required Skills & Abilities:

• Strong knowledge of international freight documentation and import/export processes.
• Working proficiency in PC-based tools (SAP, Word, Excel, Tableau).
• Strong verbal and written communication skills, high attention to detail, and excellent time management.
• Ability to work independently without close supervision.

Education & Experience:

• High School Diploma or equivalent required.
• Minimum of three (3) years of related experience in logistics or production control required.

Work Environment & Physical Requirements

• Work Environment: Primarily a professional office environment. Occasional evening, weekend work, or minimal travel between company locations may be required to meet business needs.
• Physical Demands: Prolonged periods of sitting and working at a computer; ability to operate standard office equipment; occasional movement around the office to access files and equipment; light physical effort, including occasionally lifting or moving office items up to 15 lbs.

Additional Information

• Customer Service: Regardless of position or title, all TOTO employees are expected to provide the highest level of customer service and kindness.
• General Disclaimer: Duties, responsibilities, and activities may change or be assigned at any time with or without notice.
• EEO Statement: TOTO USA is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected characteristic. TOTO USA is committed to maintaining a drug-free workplace and provides reasonable accommodations under the ADA.